sync data failed !

Hello ! i bought Forza Motorsport 5 a few days ago . I was playing and saved my progress to the cloud and when the next day tried to paly it was staring to sync data … and failed again and again ! the only choice i had was play with my console (offline) saves witch i havent … so after maaaany hour of hard console reset cync data worked … when it finished (100%) … loaded but my saves where done and the game started from the begging ! what can i do ?

Send an email to forzafb@microsoft.com with the title “FM5 game save” and your details. T10 has offered to help for lost saves in FH2 due to these circumstances and I believe they’re also addressing FM5 the same way.

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how long its gonna take ?

they send an automaticly reply that said that tey cannot replay to everyone