[ANSWERED] [XBOX] FH4 Unplayable with Logitech G920 Wheel

It should be, same time I got mine from same place, but you can check in the logitech software.

The firmware hasn’t been updated for about 3 years for a G920 though.

Thanks for the reply.
I assume that would mean plugging it into a pc rather than the xbox ?

Thats right. All firmware for wheels needs to be updated on the PC. Theoretically you should have the latest firmware the G920 has available, but its always best to check.

edit: Also, is anyone from the support team watching this thread? There is quite a big problem with the G920 on the PC versions of Horizon 4, as described in my previous above. It really needs looking into, as it severely effects the control and play ability of the game. It is slow to respond to feedback, feels heavily dampened even with the slider for damping at 0, and is very clunky. This is only on the PC version mind you, the G920 works flawlessly on the Xbox one version.

It’s awful, there’s a delay when countersteering and you need shedloads of lock - those little slides you’re doing as you get on the power, if I’m using a stock rwd car, I’d have to immediately put half a turn of opposite lock on and stop it otherwise the car will kick out into an unrecoverable slide (and I mean immediately, like fling the wheel with one hand as fast as possible the split-second it starts to scrub the rears).

Do you also have the sensitivity bug on the PC? Where it does nothing for wheel rotation angle (I think the best I can get it to use is about 450 degrees, but even at that there’s a horrible numb zone in the FFB for about an inch either side of straight ahead) and it just either slows down the inner 50% of the steering or speeds up the outer 50% with a step change?

The steering sens slider in the PC version of FH4 (and FM7) is awful, and yeh, doesn’t really do much. In either game, on either of my wheels. Realistically, and wheels users like myself have been saying this for many years now. They NEED to add automatic wheel rotation soft locking, with an option to bypass it; if so desired. As well as a wheel configuration tool. Much like what Assetto Corsa, iRacing, and even Dirt rally has. That way we can set our wheels to their maximum rotation, and then the game can change it depending on the car. This happens in almost all other simulation based racing titles, and has been the way for a very long time. Forza is still the odd one out in this regard.

Hi I received a reply from forza support.

Jan 25,

Could you try these settings:

FFB 60
Spring 0
Damper 0
Min Force 50
Understeer 75
Sensitivity 50
Linearity 50
Inner and outer deadzone 0- 100 on steering, throttle and clutch (if he uses)
Inner - Outer 0 - 70 on brake

Could you start with normal steering before you try simulation steering?

Unfortunately it makes no difference on either the pc or xbox. It’s still a diabolical experience.

I’ve spent many hours now.

Could someone post the definitive settings that you are sure that work? (I’ve trawled the net and tried various settings from people who say theirs works but makes no difference to me). I’ve updated the wheel to the latest firmware. I have no problem on any other game, it’s just the forza titles. Also what do you think is wrong with the settings above as I got these from official forza support. It’s beyond a joke now

Okay, figure this one out, I moved my Forza 4 installation, because I was moving my Forza 7 install to another harddrive in an attempt to solve the not starting problem (it didn’t, anyone any ideas for that let me know, can’t get it past the splash screen).
Anyway, I launched FH4 after a few hours swearing at FM7 just to check it still worked and suddenly my cars are driving far, far better on the wheel. I can glide about with the rear sliding in the old V8 Holden like it’s no problem at all.
However, half my engine sounds are missing. And it’s still not quite right, just better than it was.

So now I’m wondering if the problem is some sort of bug during installation.

After more than a month without trying the game with the wheel, Friday I tested again and it was far better for me too! It’s great now, actually! But I’m having engine sound problems as well! Sometimes the engine sound is stuck ina fixed rpm, and other times it’s just gone entirely, but it comes backs after a while. I didn’t move the game at all, so I don’t know if it’s a install problem.

It’s still a terrible experience for me, what settings are you using? The default settings? If not, please could you share your settings?

I’ve tried the ones recommended by Forza Support:

FFB 60
Spring 0
Damper 0
Min Force 50
Understeer 75
Sensitivity 50
Linearity 50
Inner and outer deadzone 0- 100 on steering, throttle and clutch (if he uses)
Inner - Outer 0 - 70 on brake

Makes very little difference. Normal Steering is terrible, but simulation steering is even worse if that’s possible…

I don’t know if it’ll help as I’m pretty convinced by now it’s not a settings issue but rather a bug/fault somewhere, but:

FFB 60
Spring 20 (doesn’t seem to work on PC anyway)
Damper 10 (just enough to stop wheel rattling)
Min Force 100 (more force derived from actual pnuematics)
Understeer 25 (less force from static geometery but still enough to stop any weird troughs, dips)
Sensitivity 50 (again, bugged on PC)
Linearity 45
Deadzones for steering 0-100, accel 5-100, brake 1-70

Well apparently “the G920 works flawlessly on the Xbox one version”

I really beg to differ.

Put center spring to 0 and whilst turning hard left under throttle the ffb becomes inverted and pulls the wheel towards full left lock, i posted about this, first post on page 13 of this thread.
this happens on FM7 also but if you put center spring to 1 or higher, it goes away, definately a bug in the ffb code because its shared between both games, logitech g920 tested, im thinking thrustmaster users dont have this bug?
TangoUK

I noticed the same thing with that. It’s easy to reproduce because it does it every time you start the game too, steer more than about halfway left when the game fires up and it just yanks the steering the rest of the way around.

There is something that’s not mirrored properly in the tire physics from left to right, I think it’s related to that. One-wheel-peels are almost always the left tires, and I have a capture of the FM7 RS3 LMS Rivals at Dubai where in left turns, tire telemetry reads both rear tires at, 0% friction and in right turns, both tires read 80-90%, sometimes both 100+%, even though the right rear tire is completely off the ground. Broken as heck.

Edit: Reading MadBuggy’s comment, perhaps unrelated, but still a problem.

I’ve actually given up now. The developers aren’t taking this seriously.

I’ve wasted too many hours on this. The game ‘officially supports’ the G920 but whoever has rubber stamped this obviously did zero testing.

The developers simply need to come out and acknowledge there is an issue and just say whether they are going to fix it or not so everyone isn’t wasting their time.

I’m playing dirt rally and project cars 2 now. I’m not going to try forza unless I hear of a concrete fix. Sorry to rant!

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Dont apologise, that should be playground games job!, Its the complete lack of acknowledgement that astounds and frustrates me.

It also really harming the games coverage on platforms like Mixer, YouTube & Twitch because non of the sim racing channels will play it!.. such a shame.

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If anyone is playing from an Xbox one, the g920 works perfectly there. Settings are shown in my post where I tested the g920 on Xbox and a Windows 10 pc. There is a link to a video that shows the settings I used in the Xbox console.

The issue with the wheel not working properly, is on the pc side of things. The ffb feels clunky, dampened (even with damping set to 0). Just sluggish and not very good. It needs investigating. My previous tweet didn’t seem to do anything, so I just retweeted it and tagged Mechberg and Helios. I just wish the support staff on the forum would at least reply to this thread and let us know they are passing this forward for investigation.

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I’m glad you able to play FH4 with the G920 on the Xbox one but for the rest of us it’s a nightmare so please stop saying it works flawlessly because it really doesn’t.

I’ve tried your setting from the previous post and if I enter an off road race with RWD cars and unless I drive at about 20mph it’s impossible to stop the cars from spinning out on every corner.

Thank you for posting your settings and trying to help but I don’t see how this can just simply be a matter of settings?, do you drive with assists on?, I know you don’t drive with Simulation steering (and I don’t blame you) but I can’t see how you can call this flawless?

I am afraid I cant do that, as people will see the thread title, and the most recent postings in this thread; and may not always check through the previous pages of the thread. Thereby missing relevant information. By posting up and continuing to point out that there is a significant difference with the G920 via the Xbox one and the PC, I am highlighting that on a specific platform, the wheel behaves completely differently. This shouldn’t be the case. I know the force feedback works great on the PC with my T300RS, with zero issues. So that means something, on the PC side, has gone wrong for the G920 specifically. Possibly even other wheels that I can not personally test. The T300RS isnt compatible with the Xbox one console, only on the PC version of FH4. So what if this issue is also present on the TX wheel, or the TMX. Or even the xbox one compatible Fanatec wheels. This could potentially be a much larger issue effect all the xbox compatible wheels when used on the PC with FH4, for all we know. Or could just be effecting the G920 when used on the PC with FH4. Fact is, we dont know. But what we do know is, the G920 works, as I said before; flawlessly on the Xbox one. The issue is clearly on the PC side of the fence, so some unknown reason. Until T10/PG support staff acknowledge this, we have no further information; than what we have been able to discern through player-side testing. Its kinda lucky I have access to a G920 and a T300, in all fairness. Otherwise we wouldn’t know that only one platform is effected.

This is the second time you have called into question my driving ability. I have posted THREE videos from FH4 in this thread, two of which show me driving a loop past the horizon festival on fortune island, and driving up the mountain pass. As well as drifting down it, at both 1080° on my T300RS on the PC version of FH4, and at 900°on my G920 on the xbox one version of FH4. Not to mention showing you lap footage and leaderboard screen grabs from FM6, showing you I am fully capable of driving top 50+ times without assists. How many more times am I going to need to prove my in game driving ability to you?

From the last time you called my driving ability into question.

The post I made with a break down of what does what with the wheel settings, which will be very helpful for anyone using the G920 on the Xbox one console with FH4. As well as other wheels on the PC with FH4 (such as the T300RS). This is the post that includes a link to a video my youtube channel, which shows me using my T300RS on the PC from live gameplay footage. (highlighted to make it easier to find). You can see what assists, or lack there of, that I am using in the video.

And the post that very clearly, shows me using the G920 on the Xbox one version of FH4; where the wheel is working flawlessly. Its very important you ACTUALLY WATCH the videos I have posted, again, they are highlighted to make them easier to find.

You can “beg to differ” all you want!

I’ve put in the leg work to find out where your problem stems from, and to possibly find someway to resolve it. Unfortunately your issue on the PC side of things, isnt fixable by end user settings. Something is broken on the PC side of the fence with the G920, and so far there has not been a single acknowledgement from the support staff yet. Ive tagged a lot of T10 people, as well as Forza support, on Twitter. There has yet to be a single response to it.

Instead of constantly trying to fight me all the time, work with me. And lets try to get someone to acknowledge this thread, and get this issue with the G920 on the PC version of FH4 investigated, and hopefully resolved. So far, I am still the only person trying to help you.

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I personally dont care about the PC version, that’s not my concern. What is my concern is the broken Xbox One version and you calling it “perfect” & “flawless” is rubbish and what’s more is if someone from Playground Games DOES! eventually!! look at this thread they’ll see your comments and think, Ohh well they say its flawless! and then ignore the rest of us.

You keep banging on about your driving skills, I don’t care. You’ve made two videos of you driving around the roads on FH4 & some posts of leader boards from another game, again they dont mean
or prove anything.

Can you post a video of you racing, off-road in a RWD car and not spinning out?

I have spent a lot of money on this game & this wheel & I’ve spent a lot of time!, trying to get it to work properly.

I know you’re only trying to help, thanks but i suggest you help the PC problem and leave the Xbox one alone because we aren’t going to get any real help if you keep muddying the
waters with you claims of perfection & flawlessness!