I’d like to start by saying I have re-downloaded the game 4 times now after completely uninstalling it. The game will start and show the splash screen but will not progress any further. I have downloaded new nvidia drivers. I have updated Windows 10. I have tried running the game with no security software running. The game still will not start. I have checked your known issues tab and done everything I am capable of doing there. I owned this game and played it maybe 4 months ago on my other PC. I have a new PC now and after downloading and installing the game it just won’t run. I own the Ultimate Edition, and some of the DLC won’t download during times I have reinstalled it. It just says there was an error installing the game and does not provide an error code. I’ve been told on reddit this may be a form of DRM that is not working correctly, but I don’t know how DRM would stop me from playing a game I own and download from the Windows store itself. I can provide answers to any questions you have about my system, and I will try anything. This game was so expensive please just help me get it to start I’ve been trying for two days. If this is not the correct forum can you direct me to the right one.
Does the window stay open, or does it disappear?
I hope this counts as a reply in this fossil of a forum system. The window disappears at a random period of time. It usually only takes around 10 to 20 seconds though.
I am having the same problem in both Forza 7 and Horizon 4. I’ve tried everything that I can find online to remedy the problem. I also created a ticket and the suggestions from support have not fixed the problem.
In my case the splash screen is displayed for about 3 seconds and then it disappears.
Any help would be greatly appreciated.
I’ve got the same problem as well on my new PC, the trial version of FM7 just won’t start. I’ve tried resetting FM7, Windows Store and Xbox. I also couldn’t start Final Fantasy XV Demo that I downloaded from Windows Store, the Xbox window just would flash. I made a new account on Windows, and FFXV Demo started working, so I naturally thought that now FM7 would also start, but no, It just wouldn’t start.
I’ve reinstalled FM7 three times, and I think that every time the first try went a bit further, the splash screen would close and a window would remain open with a loading circle rolling for a 3-4 seconds, but then it would just close the window. Any attempts after that first try would be shorter and the splash screen would be seen for a few seconds and then it would just close the window.
I’m currently downloading FM4 Demo, but I’m not having much hope that it will work.
If you haven’t tried, I’d suggest that you try creating a new account on Windows and see if that helps.