Save file loss

To anyone who may be of help!! After a long days slog of getting from rank 89 to 107, Horizon3 just froze on my xbox consoke at around 6pm Sydney Australia time. Upon reloading the game, all my hard work was gone as the save file had reverted to the start of the day, i was back to level 89 again!! Anyone else had similar thing happen? Is there anyway for Turn10 to restore the save? PLEASE HELP ME SOMEONE!!!

I didn’t have my game freeze, but I too lost hours of save data upon loading back into the game, just randomly, with no way of getting it back to my knowledge.