HELP!! I may have a corrupt save file on muh hands!!
How it started:
The problem began while in the online freeroam of the game. When events are started you are fast traveled to the start point of the even and then choose your car as you see the rear bumper of your current car in the background. When joining an event, the game would travel me to the event and then show the bumper of my current car, however my list of cars (that I own) to choose from would not show up and after a minute or two I would be kicked from the online session and still stuck staring at the rear of the car until I exited the game manually.
So after this happening once, I restarted the game to find the same issue. After a second restart, the game would not load at all. It brings you to a screen where you must Press A to proceed, then it loads the game up and places you in the garage(festival).
The game would no longer load up my info to set me into the garage(festival). ---- This is mostly what happens when i try now.
After a few restarts, I was able to get into the garage(festival), but when I joined an event I had the same freeze on the bumper and no cars to select loading + Kicked and had to quit the game or if I tried to go to my cars, it would sit there, showing the car I was in (BRZ HE) and not load up my cars, or if it did, it only showed a few and if I tried to choose one, it’d freeze and i’d have to quit the game again.
The times I am able to make it into the festival, I can go drive, and even join online freeroam, but cannot start/join events due to the loading issue.
I tried an uninstall/reinstall of the game only to find the problem still present. I then reset my console (without deleting apps) to factory settings. Deleted the game and reinstalled. Still have the problem.
I then created a second profile on my xbox and tried that to find that it works fine with the other profile. So it has to be something with my profile causing the issue.
Verdict:
I spoke with Jennica V through Microsoft support chat and it seems since it’s only my profile and not the game itself, it’s most likely a corrupt save file. Which apparently means that in order to correct the issue… I’ve gotta lose all of my hours and hours and hours of paint and tuning, not to mention the XP and Credits that I have accumulated.
Her suggestion was that I post on this forum and see what kind of answers may be out there. She also had me take a screenshot of my current credits and xp level (via the pause menu, upper right and upper left) as well as take a photo with my phone.
Where do I go from here?
Also, first post on here… woot.