Refunding FM23

I’m through with this nonsense, 330 hours and requesting a refund due to scam marketing/advertising. I’ll consider a purchase if this title does a 180 and delivers on all of its promised features.

Have fun on this sinking ship, I’m getting the hell off. Y’all might want to consider it as well, vote with your wallet and tell them you’re unhappy with the progress.

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Good luck. Talk to @Tree7rog about how he got his refund. Hope you can pull it off. Makes me wish I bought the game instead of doing gamepass. But that would mean I would have had to buy one of those series xboxes. I can always cancel gamepass and jump to PS.

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Thank you for pointing them out. For anyone playing along, here’s how they did it.

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Requesting a refund after 330 hours is like requesting a refund on the last bite of a hamburger. Why did you eat it?

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Maybe there was a bug in that last bite.

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How to get refund in steam?I’m also done with the nonsense!!

If you played it less than 2 hours via Steam, all you gotta do is open up Steam, click “Help>Steam-Support>Purchases” then click on what you want to refund and send a request for a refund there.

You can also ask for refunds above 2 hours, but then it’s decided case by case, they don’t have to refund it. But under 2 hours playtime they have to. This also works with DLC’s not just with the base game.

I won’t ask for a refund, because the game still somehow works. Well it’s playable but not really enjoyable.

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Thanks mate.
I just did it. In my case it’s 65 hours since march 20th. I hope they refund it.

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Good luck.

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Yeah. Let’s see.

Understandable.

A few hours ago I’ve seen that for the first time since I started playing Forza (FM 7) there’s gonna be a Full Nur circuit in Forza GT hopper. I anticipated it, joined the lobby. After the first corner of the first lap the Race End timer has started and the race ended just a few corners into Nordschleife. Nice trolling T10. Idk why you hate the FM playerbase so much.

Sorry, I just needed to whine about it somewhere

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Refund denied😑 How can someone get to know whether a game is a mess or a marvel within two hours!!!

Sometimes steam allow refunds.with more.time played. On your case, with over 65hrs played you didn’t stand a chance. The game would need to be fundamentally broken (not just a bit rubbish).

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The two hours are meant for ppl who can’t even launch the game, or if they notice their computers aren’t good enough for the game, or if they don’t like how it performs, looks or handles. You can figure out much about a game in 2 hours. You just have to set your priorities right.

Especially in racing games you should be able to figure out if you like it or not pretty quickly. I mean it’s not like it has a deep story, special gameplay mechanics or anything, you just drive cars on racetracks and that’s it. Looking at the technical problems should be easy and what you like and don’t like doesn’t take much time in racing games.

Someone in my Steam friendslist asked me if I would recommend the game and I told him to just test it for like 1 hour and 50 minutes, he did exactly that and refunded it under 2 hours. I will tell him when the game feels “finished” then he probably buys it again.

He has a 5800x3d, RTX 3080TI and didn’t like the performance, well I also don’t like how it performs but I learned to live with it. By limiting the FPS to 75 the game works somehow okay for me. I use a 5950x, RTX 3080.

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Yeah that’s true. i actually waited for them to fix these bugs…but it’s alright…let’s go with it. Afterall i bought it at 35% discount in spring sale!! So a little less pain for me…

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Well at least that is something good you didn’t pay the full price. I bought the Ultimate Edition or whatever it’s called the most expensive one lol. :smiley:

I preordered it directly via steam. Well I already put around 500 hours into the game, like 100 of them were AFK.

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I also bought the premium edition but at discount like i said…i actually wanted to wait for 50% discount but couldn’t wait after seeing all those race cars from the car pass😂

Hope they add all the hypercars to the game in future…

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We assumed the game would make substantial progress towards a good final product, why else would it be live service?

its more equivalent to a service advertising gourmet meals delivered every week, but its just frozen tv dinners.

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:joy:

I don’t think the OP really cares about what might be coming!

I’m with @FennecTailz on this, you can argue the fact that updates break the game like the hotfix 8.1 did for me, or that they don’t fix anything noticeable at all and certainly aren’t tested properly before they are dropped onto us with no choice but to have to put up with whatever issue come with.

Then we come here to the official forums and create topics about the issues only for them to sit there collection votes with zero input from the developer like they are being ignored, sure a community manager pops in to merge the posts from time to time and very rarely posts anything.

I’m not out for a refund tho am annoyed I dropped full price on the title and then just weeks later it’s 50% off, then another few and it’s again 50 off. I just play it like a one track demo because it will crash after that and then I move on

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FactsOfTheCase

Prior to FM8, Forza Motorsport installments released every 2 years:
2005 - FM1
2007 - FM2
2009 - FM3
2011 - FM4
2013 - FM5
2015 - FM6
2017 - FM7
…2023 - FM8

It’s now been 8+ months since FM8’s retail launch, which is a third of the time it previously took to release an entire game.

4 months from now will be one year since FM8’s retail launch - which is half the time it previously took to release an entire game… and it doesn’t look like the game is on course towards making laudable progress by the time it hits its 1-year mark (although it won’t be surprising if they make a big announcement/press-release to pat themselves on the back celebrating the game’s 1-year anniversary as if the inevitable passage of time is something to take credit for).

• FM8 still contains the least single-player content in the series.
• FM8 still contains few new-to-the-series real-world tracks (and still does not contain many tracks from prior installments).
• FM8 recycles mostly the same photo mode, mostly the same paint mode, & mostly the same upgrading+tuning interface from prior installments.
• FM8’s returning cars recycle the same flawed & outdated 3D models.
• FM8’s functional performance & reliability/stability remain problematic.
• FM8’s penalty system remains highly problematic.
• FM8’s AI/NPC drivers remain problematic.
…etc.

It does not appear as though this game was “built from the ground up” as claimed.

It does not appear as though this game is “the most technically advanced racing game ever made” as claimed.

It does not appear as though this game has “a more agile pipeline for making faster updates” as claimed.

…Although they did claim that this game would be a “racing platform for the future,” which potentially could eventually be fitting since it’s not a great racing platform now.

Seems like valid justification for refunds regardless of the number of hours played.

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