I can’t connect to Horizon Life. Help me please
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This is an issue that has been present since ultimate edition launch and is happening to a lot of players. Sadly the devs seem to be ignoring the issue and most people have yet to find a way to fix the issue.
Same. we should bump up this tread cuz the other big one is marked as “answered”. just gather people around here
I have this problem too, nothing works, can’t join any friends and i have seen no reply to any of these topics…
If you find a solution, please HELP.
Came from here with the same issues. Too tired to write lengthy findings and whatnot since we have been doing this for the past 1 months now. Felt like I got ripped off by T10. Should’ve request for a refund.
same here…
Still not fixed and not even listed on the known issues - more than 30 days ago!
How many ticket needed to get an answer or fixing this issue?
Same error, it’s driving me nuts - especially when I WAS ABLE to play online when the game launched.
Posting here since no one at forums seem to care and the official answer has been “If you want help, open a ticket.” Followed by “The estimated reply time is 6 days”.
Well I’ve got some news:
Solicitante Bury Tomorrow
Creación 7 de octubre de 2018 01:39
Última actividad 18 de octubre de 2018 11:39
Asignado a RetroKrystal
ID #4041
Estado abierta
It says the last reply was 11 days ago. It was a reply I made trying to help a team that doesn’t seem to care. Their last and ONLY reply was NINETEEN, yes, 19 days ago saying this:
"Forza Support
hace 19 días
Hello,
I am looking into this for you and will get back to you as soon as I have more information. Please let me know if you’re issues becomes resolved before then.
Thank you,
Forza Support"
I’ve seen other users paste the exact same reply. Could you please answer us? Literally, step down from your personal heaven Turn 10 and say “Look, we just don’t care” at the very least so I can go and refund the game for once knowing you have zero intentions on helping. Or learn to tell “your” from “you’re”.
You don’t leave a ticket to rot 19 days. I get it, you might be over your heads, however we do see moderator activity here on the forums. We couldn’t even get a thread pinned after pages of requests.
12 pages that get ignored and not a single word. Tickets do not get any reply. As I said on another post… the only other company I’ve known to have shown zero interest on replying to tickets are Hello Games.
I saw a question at the microsoft community page.A guy asked about this horizon life connection issue and a guy from microsoft answered to him.
At the 13th of october the guy from microsoft said that the developers are working on a patch to.fix this.
I hope it’ll happen soon!
I could only play horizon life with a vpn on pc.
I always get a dns server error message,when I changed the dns server I got the error message that someone posted above.
This game wouldn’t be a bad game,but it has so many bugs and glitches.If you can’t play horizon lofe you can’t get enough forzathon points to get the weekly cars from the shop and this game was meant to be a community game,yet it’s core that doesn’t work.
Feel the f… same!
19 days ago…
"Hello,
I just wanted to give you an update and let you know that this is a known issue and we are currently investigating. I am marking this ticket as closed and we will post an update to the support pages and forums once this matter is resolved.
Thank you for letting us know!
Forza Support"
11 days ago…
"Hello,
I am looking into this for you and will get back to you as soon as I have more information. Please let me know if you’re issues becomes resolved before then.
Thank you,
Forza Support"
…and nothing more!
This dns error prevents many of us to join online, whilst teredo is connecting without a problem, FH 3 online works fine, just like everything else (Nat open, teredo connected, xbox app connected etc.). Not the developers, not even Microsoft or Telekom felt necessary to mention it, or post even a tiny forum announcement about this huge defect affecting many people.
We paid for a service which we can not use and is not working properly, Is being silent and sneaky really the best way to handle this?
if it’s an IPV6 problem do/say something!
bump
The fun thing is that every IPV6 web test I run shows a healthy state. IPSEC Passthrough is enabled on my Sagemcom Modem/router (provided by my ISP).
I’d like to ask everyone with this same IPSEC issue the following things:
1 - Did you buy the Ultimate Edition?
2 - Did you install Windows 10’s 1809 update?
3 - Do you get any teredo or connectivity errors on the xbox app / Xbox networks (control panel), or does it just connect fine with no problems?
4 - In case you own Horizon 3, do you get the same error when trying to join multiplayer?
I’m curious about that. I cant avoid but feel this is related to win1809 having changed something in regards of networking AND the game is STILL expecting the 1806 version of that… whatever it is.
It’s just a guess, though. I might be very wrong.
My answers are as follow:
1 - Yes.
2 - Yes.
3 - No error at all. Both Xbox App and Xbox Networks on control pannel are able to establish a successful connection.
4 - Yes. the exact same error, only the fact that FH3’s error description focuses more on the ipsec thing.
- No
- Yes
- 3 - No error at all. Both Xbox App and Xbox Networks on control pannel are able to establish a successful connection.
- I never seen that error in Horizon 3. But i played half years ago
ISP: Telekom
Tried everything.
I don’t even have ipv6.I have only ipv4 and my Isp is telekom hungary.
Still the same after the last update.
It’s been a month now that I can’t play FH4 online.
This is beyond infuriating.
The silence from Microsoft and playground studios is really frustrating.
I have the same problem and an open support ticket.
https://www.bilder-upload.eu/bild-89ed44-1540917886.jpg.html
Uninstall Windows Update KB4457142. Once you remove that KB everything works properly.
I wasted soo many days not playing online FH4 with my friends and finally found 1 post on reddit suggesting to remove KB4457142 and voila Horizon 4 Online works perfectly again.
Then a few days later it starting giving me the function error, magically that KB got reinstalled. Uninstalled KB4457142 again and back online on forza horizon 4
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So did anyone else actually try this?
I dont have this update.
Getting the same error. Tried the Teredo hotfix in other thread with no luck. Also xbox app now says that i have “moderate NAT” (even if i use DMZ on my computer, and teredo servers blocked for no reason.