Long Beach will not download, game will not auto-update...

There was another thread of other people having this same issue, that thread is now gone. I have the same issue, everybody says that I need to cold-boot the system and start the game and it should do an update. I’ve done that, my system was unplugged from the power brick and the brick unplugged from the wall. Here is a video of the result:

(and yes, I have internet connected, you can see that it does load the marketplace items on the edge)

This is about the 10th time I have tried it. I did email forzafb@microsoft.com, but they must still be processing a question I had about Forza 1 (I have asked them several questions over the years and have never received a response or a simple acknowledgment that someone checks that email). I sent a message to their facebook account as well, no response from anyone.

Anyone with an idea on how to solve this? Turn 10 apparently doesn’t know or they just don’t care. I’m about to Gamestop this worthless system and game.