Forza Horizon 4 not launching - Windows 10 version 1903

[Nyshray]

@TheShln3

In my case, the following may help. First install Windows 10-1903 ( Upgrade Windows fuction - Keep files and Apps), lets it done. Next step Remove any kind of external USB Drive such as USB Flash Drive, External HDD or SSD. Hope this can help

Not actually sure what you are suggesting? I’m already on Windows 10 - 1903? No USB-flash drives or any external HDD…

@lAndre_Baroni

Hi guys, they fixed for me in this update! Now it is working! I hope it works for all of you too!

Lucky you, still isn’t working for me.

[hamada452]

After 20+ tries my game started and now it is back to boot, crash to desktop, boot again, then it catches and runs. Nothing fixed. Takes about 6-7 minutes total to run. Before May update game used to boot in about a minute. Now I am also getting random disconnects.

[eduardonba]

After countless failed attempts, I was able to fix the game reinstalling the Windows from scratch.

[Nyshray]

@eduardonba

After countless failed attempts, I was able to fix the game reinstalling the Windows from scratch.

What version of Windows 10 are you running now?

[eduardonba]

@Nyshray

@eduardonba

After countless failed attempts, I was able to fix the game reinstalling the Windows from scratch.

What version of Windows 10 are you running now?

Win 1903.

[Nyshray]

@eduardonba

@Nyshray

@eduardonba

After countless failed attempts, I was able to fix the game reinstalling the Windows from scratch.

What version of Windows 10 are you running now?

Win 1903.

What was your problem before reinstalling Windows 10? Still isn’t working for me…

[eduardonba]

@Nyshray

@eduardonba

@Nyshray

@eduardonba

After countless failed attempts, I was able to fix the game reinstalling the Windows from scratch.

What version of Windows 10 are you running now?

Win 1903.

What was your problem before reinstalling Windows 10? Still isn’t working for me…

Crash on launch.
Sometimes still happens.

[GRiiD_Two]

version 1903 is a must for this s11 update?
it won’t launch on 1809

Just don’t know what went wrong. Not much problem previously.

[Psygnosis_7]

I ran into this problem shortly after the LEGO update. On my PC the game would crash after loading my save, right before loading into the Welcome Screen. Starting the game on my Xbox and changing the Home location from LEGO Island to the Mainland Festival fixed it. I’ve also heard that uninstalling the LEGO DLC might be another fix to try.

[SchSandor]

I had problems starting the game all week long, there were crashes, 15 minutes long loading screens and Hang type: Activation errors in the Event Viewer. Try the solution I described here :
https://www.reddit.com/r/forza/comments/c9qm91/solved_horizon_4_long_or_infinite_loading_times/

[Nyshray]

@SchSandor

I had problems starting the game all week long, there were crashes, 15 minutes long loading screens and Hang type: Activation errors in the Event Viewer. Try the solution I described here :
Reddit - Dive into anything

Post is removed?

[SchSandor]

@Nyshray

Post is removed?

Yeah, sorry, it seems that the bot filtered it out. Now a mod enabled the post again.

[Nyshray]

@sanke4

Guys you can try this solution:

1. Right Click on start button and click on Search.
2. Enter wsreset in the box. You will see a green store like icon. Then click on Run as administrator which is on the right pane.
3. Wait till the store reset process is done.
4. Launch Store app
5. Install any new free app from Windows 10 app store. After that app installs, try launching Forza.

Last time such thing happened with my Forza, the above method helped to reset my DRM stuff and game started.

Haven’t tried that one yet, I’ll give it a go…

@SchSandor

@Nyshray

Post is removed?

Yeah, sorry, it seems that the bot filtered it out. Now a mod enabled the post again.

I can see your post now, problem with your solution is… I can’t launch the game, I just see the splash screen → just the image with the Mcclaren and Defender in the background.

[SchSandor]

@Nyshray

I can see your post now, problem with your solution is… I can’t launch the game, I just see the splash screen → just the image with the Mcclaren and Defender in the background.

I had those as well. Disconnect the internet before you launch the game, and then continue the steps from the error message as described. As others have pointed out, this will only get you into offline mode, but at least you still can play, for example do everything required for the 50% seasonal rewards.

[Nyshray]

@SchSandor

@Nyshray

I can see your post now, problem with your solution is… I can’t launch the game, I just see the splash screen → just the image with the Mcclaren and Defender in the background.

I had those as well. Disconnect the internet before you launch the game, and then continue the steps from the error message as described. As others have pointed out, this will only get you into offline mode, but at least you still can play, for example do everything required for the 50% seasonal rewards.

Doesn’t work for me.

[sanke4]

Guys you can try this solution:

1. Right Click on start button and click on Search.
2. Enter wsreset in the box. You will see a green store like icon. Then click on Run as administrator which is on the right pane.
3. Wait till the store reset process is done.
4. Launch Store app
5. Install any new free app from Windows 10 app store. After that app installs, try launching Forza.

Last time such thing happened with my Forza, the above method helped to reset my DRM stuff and game started.

[Diet6]

Figured I’d give the new patch a shot, no difference. I wonder if it’s a UWP issue or a specific hardware conflict since reinstalling windows doesn’t help, I dunno, I’m out of ideas. People with the “crashing at splash screen” issue are very much out of luck. Have had this issue well over a month now, I’m sure glad they don’t operate anything important like banking systems.

[D3RGabbermann]

I have the same problem any fix?

[TriageUnit69]

Hi, I’m adding to this post as I have a friend who is now unable to play forza 4. It’s been crashing before it even gets to the load screen.
I’ve done everything I could find and then some beyond it and still I’m unable to fix the issue - just as many people can’t.

Windows 10 is up to date,
did WSReset
Clean boot,
Uninstall,
User account,
-You name it, I tried it. Nothing.
Even added the target file to avg as an exception.

The only code I could get from the event log is the following and I hope it might help someone debug it. Else, Its the refund game

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 32ac
Start Time: 01d53e0717497760
Termination Time: 4294967295
Application Path: D:\WindowsApps\Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: 86220cfd-e065-420b-85fd-a758ba486172
Faulting package full name: Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Hang type: Activation

Fault bucket 2228215364770067099, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe
P2: praid:SunriseReleaseFinal
P3: 0.0.0.0
P4: 00000000
P5: 763c
P6: 4194304
P7:
P8:
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE86.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDEC6.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDEC5.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF04.tmp.txt

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_d94ed748b33c47429f4a2f760d7a5c0ba50ba_74510e1a_5e79900e-e4e3-4329-9cda-c878ff2515cb

Analysis symbol:
Rechecking for solution: 0
Report Id: 86220cfd-e065-420b-85fd-a758ba486172
Report Status: 268435456
Hashed bucket: 6d24f096ab0e5a484eec3611942ff29b
Cab Guid: 0

Version=1
EventType=MoAppHang
EventTime=132079964858961648
ReportType=3
Consent=1
UploadTime=132079964860643270
ReportStatus=268435456
ReportIdentifier=5e79900e-e4e3-4329-9cda-c878ff2515cb
IntegratorReportIdentifier=86220cfd-e065-420b-85fd-a758ba486172
Wow64Host=34404
NsAppName=praid:SunriseReleaseFinal
AppSessionGuid=000032ac-0001-0002-6077-4917073ed501
TargetAppId=U:Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe!SunriseReleaseFinal
TargetAppVer=1.326.17.2_x64_!2019//07//08:09:11:40!7baf080!ForzaHorizon4.exe
BootId=4294967295
TargetAsId=1757
EtwNonCollectReason=1
Response.BucketId=6d24f096ab0e5a484eec3611942ff29b
Response.BucketTable=5
Response.LegacyBucketId=2228215364770067099
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe
Sig[1].Name=Application Name
Sig[1].Value=praid:SunriseReleaseFinal
Sig[2].Name=Application Version
Sig[2].Value=0.0.0.0
Sig[3].Name=Application Timestamp
Sig[3].Value=00000000
Sig[4].Name=Hang Signature
Sig[4].Value=763c
Sig[5].Name=Hang Type
Sig[5].Value=4194304
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18362.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=763c82a0212e815ef1137b7d051a07c7
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=0d05
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=0d05eed64376a451c851350ecd78c7b8
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=763c
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=763c82a0212e815ef1137b7d051a07c7
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=0d05
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=0d05eed64376a451c851350ecd78c7b8
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18362
OsInfo[3].Key=ubr
OsInfo[3].Value=239
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=414
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.239.18362.0-11.0.135
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=8054
OsInfo[19].Key=svolsz
OsInfo[19].Value=237
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.239.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=013F5E85-5E65-4D34-840E-2032641694C0.1
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:3AD9
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=ForzaHorizon4.exe
AppPath=D:\WindowsApps\Microsoft.SunriseBaseGame_1.326.17.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=BFFB95187AFF8E69495D7C5096573655
MetadataHash=-132965050

[Diet6]

@TriageUnit69

Hi, I’m adding to this post as I have a friend who is now unable to play forza 4. It’s been crashing before it even gets to the load screen.
I’ve done everything I could find and then some beyond it and still I’m unable to fix the issue - just as many people can’t.

Windows 10 is up to date,
did WSReset
Clean boot,
Uninstall,
User account,
-You name it, I tried it. Nothing.
Even added the target file to avg as an exception.

The only code I could get from the event log is the following and I hope it might help someone debug it. Else, Its the refund game

~Cut for space~

I’ve seen people have success with a complete format and wipe of everything, though I personally have not gone that far to get a single game to work. Unfortunately the error it gives is a fairly generic app hang and the other information doesn’t tell us much. It seems to be a conflict with something else on the windows machine, but who knows what (for some it’s a driver, some it’s a program, others a specific windows update, and some it seems to be even specific hardware, thus the downfalls of making generic error codes without proper debug information).

Many post with far fewer pages have been answered or tagged as investigating by mods, but I’m pretty sure they’re not planning on doing anything about this one because they have no way to investigate it since their error codes tell them nothing about what’s wrong, and reproducing it is random.

Your only hope of them actually fixing it is hoping that it happens to one of the devs that actually plays the game, and they go to the trouble of figuring it out. So aside from a reformat, it might be worth refunding until it’s solved, or at this rate until FH5 comes out.