Forza 6 Apex crashes during startup / Crash Report attached

Forza Motorsport Legacy Motorsport
1

Hi,

i have noticed that since the last update, many users experience the issue that the game won’t load.
I have attached the crash report found in the event viewer / app log format (“.wer” file):

Please fix soon.

BR Johannes

Version=1
EventType=MoAppCrash
EventTime=131108398720983609
ReportType=2
Consent=1
UploadTime=131108398721218653
ReportIdentifier=1a77b368-3658-11e6-bf36-74d02b902ff0
IntegratorReportIdentifier=6c0c4389-0623-4e3b-8ce5-a53fce8673da
NsAppName=praid:forzamotorsportapex
AppSessionGuid=0000156c-0001-0003-1e2f-0e8e64cad101
TargetAppId=U:Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe!forzamotorsportapex
TargetAppVer=1.2.10.0_x64_!2016//05//26:06:36:55!53c6e05!forzamotorsportapex.exe
BootId=4294967295
Response.BucketId=7a1ba6a7ba1c8524096f32d4e83211bc
Response.BucketTable=5
Response.LegacyBucketId=133340744291
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe
Sig[1].Name=Application Name
Sig[1].Value=praid:forzamotorsportapex
Sig[2].Name=Application Version
Sig[2].Value=0.0.0.0
Sig[3].Name=Application Timestamp
Sig[3].Value=57469987
Sig[4].Name=Fault Module Name
Sig[4].Value=ForzaMotorsportApex.exe
Sig[5].Name=Fault Module Version
Sig[5].Value=0.0.0.0
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=57469987
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Offset
Sig[8].Value=000000000093a310
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14366.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=ea7c
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ea7c3c28ec46ab915dd1d17e324c6572
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=071e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=071e4270dfcb1816ec20fe541e12b1ba
UI[2]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
LoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32
tdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[5]=C:\WINDOWS\System32\combase.dll
LoadedModule[6]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[7]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[8]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[9]=C:\WINDOWS\System32\sechost.dll
LoadedModule[10]=C:\WINDOWS\System32\ole32.dll
LoadedModule[11]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[12]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[13]=C:\WINDOWS\System32\USER32.dll
LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
LoadedModule[15]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\commonEventLoggingLibrary_release.dll
LoadedModule[16]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll
LoadedModule[17]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[19]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\bink2winrt_x64.uni10.dll
LoadedModule[20]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\XAudio2_9.dll
LoadedModule[22]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[24]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL
LoadedModule[25]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\d3d12.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
LoadedModule[29]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[33]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[34]=C:\WINDOWS\System32\shcore.dll
LoadedModule[35]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[36]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[37]=C:\Windows\System32 winapi.appcore.dll
LoadedModule[38]=C:\Windows\System32\WinTypes.dll
LoadedModule[39]=C:\Windows\System32\Windows.UI.dll
LoadedModule[40]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\mrmcorer.dll
LoadedModule[42]=C:\WINDOWS\System32\profapi.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
LoadedModule[44]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[45]=C:\WINDOWS\system32\CoreUIComponents.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[47]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[48]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[53]=C:\Windows\System32\Windows.Graphics.dll
LoadedModule[54]=C:\Windows\System32\execmodelclient.dll
LoadedModule[55]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
LoadedModule[56]=C:\WINDOWS\system32\execmodelproxy.dll
LoadedModule[57]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[58]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\TargetHardwareProfiler.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\XmlLite.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_47.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[62]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\deviceassociation.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\BiWinrt.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32
vwgf2umx.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[69]=C:\WINDOWS\System32\Shell32.dll
LoadedModule[70]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[71]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[72]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[73]=C:\WINDOWS\system32
vspcap64.dll
LoadedModule[74]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[75]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[76]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[77]=C:\WINDOWS\system32
vapi64.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[79]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision
vSCPAPI64.dll
LoadedModule[80]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[81]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[82]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
LoadedModule[84]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[85]=C:\Windows\System32\rmclient.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[87]=C:\Windows\System32 hreadpoolwinrt.dll
LoadedModule[88]=C:\Windows\System32\Windows.ApplicationModel.Store.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\Cabinet.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\webservices.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[92]=C:\WINDOWS\system32\windowscodecs.dll
LoadedModule[93]=C:\Windows\System32\Windows.Gaming.Input.dll
LoadedModule[94]=C:\Windows\System32\deviceaccess.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[96]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[97]=C:\Windows\System32\Windows.Web.dll
LoadedModule[98]=C:\WINDOWS\system32
apinsp.dll
LoadedModule[99]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[100]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[101]=C:\WINDOWS\System32\mswsock.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[103]=C:\WINDOWS\System32\NSI.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[105]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[106]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[107]=C:\Windows\System32\rasadhlp.dll
LoadedModule[108]=C:\Windows\System32\Windows.Media.Devices.dll
LoadedModule[109]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[110]=C:\Windows\System32\DDORes.dll
LoadedModule[111]=C:\Windows\System32\DefaultDeviceManager.dll
LoadedModule[112]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\Microsoft.Xbox.Services.dll
LoadedModule[113]=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\cpprest140_uwp_2_6.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\gamingtcui.dll
LoadedModule[115]=C:\Windows\System32\Windows.StateRepository.dll
LoadedModule[116]=C:\WINDOWS\SYSTEM32\StateRepository.Core.dll
LoadedModule[117]=C:\Windows\System32\Windows.Security.Authentication.Web.Core.dll
LoadedModule[118]=C:\Windows\System32\usermgrproxy.dll
LoadedModule[119]=C:\Windows\System32\vaultcli.dll
LoadedModule[120]=C:\Windows\System32\XblAuthTokenBrokerExt.dll
LoadedModule[121]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\profext.dll
LoadedModule[124]=C:\WINDOWS\SYSTEM32
tmarta.dll
LoadedModule[125]=C:\Windows\System32\WinRtTracing.dll
LoadedModule[126]=C:\WINDOWS\System32\wpnapps.dll
LoadedModule[127]=C:\Windows\System32\Windows.Gaming.XboxLive.Storage.dll
LoadedModule[128]=C:\Windows\System32\XblGameSaveProxy.dll
LoadedModule[129]=C:\Windows\System32\XblAuthManagerProxy.dll
LoadedModule[130]=C:\Windows\System32\msxml6.dll
LoadedModule[131]=C:\WINDOWS\SYSTEM32\DPAPI.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\wininet.dll
LoadedModule[134]=C:\WINDOWS\SYSTEM32 okenbinding.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[137]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[138]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[139]=C:\WINDOWS\SYSTEM32
crypt.dll
LoadedModule[140]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[141]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[142]=C:\Windows\System32\cryptnet.dll
LoadedModule[143]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[144]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[145]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[146]=C:\WINDOWS\system32
cryptsslp.dll
LoadedModule[147]=C:\Windows\System32\Windows.System.Profile.SystemId.dll
LoadedModule[148]=C:\WINDOWS\SYSTEM32\CLIPC.dll
LoadedModule[149]=C:\Windows\System32\Windows.System.Profile.HardwareId.dll
LoadedModule[150]=C:\Windows\System32\Windows.System.Launcher.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\WpPortingLibrary.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\dsclient.dll
LoadedModule[153]=C:\Windows\System32\ieproxy.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=MoAppCrash
AppName=Microsoft.ApexPG_8wekyb3d8bbwe!forzamotorsportapex
AppPath=C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=E68B68D0FF4B4659B819F4C887A038A3
MetadataHash=315275232

2

for me it was working this morning, got a number of races in, went to work on another PC and came back to play again and I started getting a message AP501 (my vid card doesn’t support DX12…), so I rebooted, now it just crashes back to desktop with no message; windows log shows:

Faulting application name: ForzaMotorsportApex.exe, version: 0.0.0.0, time stamp: 0x57469987
Faulting module name: TargetHardwareProfiler.dll, version: 0.0.0.0, time stamp: 0x572d60bd
Exception code: 0xc0000005
Fault offset: 0x0000000000000fb9
Faulting process id: 0x109a0
Faulting application start time: 0x01d1cefd8029b0c4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe\TargetHardwareProfiler.dll
Report Id: ce6939a1-59bf-4f6b-bddd-105206d36710
Faulting package full name: Microsoft.ApexPG_1.2.10.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsportapex

3

and, all of a sudden, this morning it started working again; I had tried a couple more times over the course of the day yesterday and no change. I haven’t made any system changes, just ended up playing some other games instead… never rebooted…system went to sleep on its own late last night…for the hell of it I said I was going to try Forza again and lo and behold…just don’t get it…

4

I have the same error. The difference is, I only downloaded it last night for the first time and when firing it up tonight (also for the first time) it immediately crashes:

Faulting application name: ForzaMotorsportApex.exe, version: 0.0.0.0, time stamp: 0x5775752c
Faulting module name: ForzaMotorsportApex.exe, version: 0.0.0.0, time stamp: 0x5775752c
Exception code: 0xc0000005
Fault offset: 0x00000000009406bd
Faulting process ID: 0x39d8
Faulting application start time: 0x01d1ddabd82a5636
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ApexPG_1.3.11.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.ApexPG_1.3.11.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
Report ID: 2347e211-89f4-4e53-b08c-15fa2186e127
Faulting package full name: Microsoft.ApexPG_1.3.11.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsportapex

5

UPDATE: I noticed the game was installed by default on my C: drive in a folder I could not access (and my account is an Adminstrator one). I then went into the control panel (Settings->System->Apps & Features) and moved the program’s file location to another drive. After completed…it works!