So I bought the Xbox one last year around november and have played forza ever since, and yesterday I logged in and everything was gone… no cars no nothing (only achievements) I even did the Mclaren P1 race in the beginning. I’m so angry right now don’t really know what to do. And my brother also have his own account on the xbox but all of his cars are there nothing is missing on his account only mine…
Eeesshh…another victim. This is getting more and more concerning for me and others (haven’t lost my save yet. Knocks on imaginary wood).
If you use the search feature, found in the top right corner, you’ll see many other threads started about the subject you’re referring to.
Try this thread as an example…:
http://forums.forza.net/turn10_postsm174386_I-have-lost-al-my-car.aspx#post_174386
…and private message HeliosT10 on these forums. Seems to be the best solution. Be patient when it comes to waiting for a response from him (lots of messages for him, I’m sure).
Also, you can try forzafb@microsoft.com. This is Turn 10’s feedback E-mail. You’ll also need to be patient waiting for a reply from there.
One tip I can give you: make sure you completely shut down the Xbox One each night (hold the white power button/light for ten seconds) and COMPLETELY cut off the power to the console. This forces the One to re-establish an internet connection when you turn it back on. Stopped a lot of bug issues for me.
Everytime I shut off my X1 I always return to the dash and push the Start button to quit the game first and I never leave disc in my console I always remove them , but ive never held the power for 10 secs to power off the X1? Should I do that? I do have my console set up so that the Power Brick shuts off when I shut off my X1 I dont like the brick on all the time I do my updates manuelly…and I dont care about voice commands to turn it on.
And when you exit the game, back to the Dashboard, use the three horizontal stripe button (formerly the Start button, next to the blue X) and select Quit from the menu before shutting down the console. That will properly close your FM5 session.