FH5 Crash reports after June 2024 update

Crash reports after June 2024 update

Reminder: all reports specifically about game crashing should be done at Forza Support by submitting a ticket so that the team can investigate your specific account issues. This topic is additionally being opened to monitor for any common causes related to crashing, but it does not replace reporting crashes at Forza Support. Read either article below and click the link at the bottom of the article to submit your ticket.

Remember to include the following details when submitting a ticket and posting here:

  • Your game version (which should be *.649.948.0 after the June 18 update)
  • Your game edition and device (such as Premium or Cloud, Windows/Steam/console (and which console)
    • Your PC GPU and driver version, framerate settings, Accessibility settings
  • Account permissions and sharing
  • Your region and language setting
  • Where the crash occurs (launching the game, in a particular menu or game mode)
  • Which car you were using and what you were doing at the time of the crash
  • Whether this is consistent in the same circumstances or apparently random
  • Video of the crashing if you can provide it
  • Confirm that you have attempted to quit/restart your game and whether that cleared the issue.

When posting here, confirm that you have submitted a ticket at Forza Support.

New topics about crashing will be merged here, which means your subject line will not transfer, so be sure to include your details in the body of your post which you can edit after the post has been merged.

Since the new update arrived, I’ve had the game crash while painting a car a few times. All of them were Fords, if that’s important (2017 Focus RS and the 2024 Mustang Dark Horse twice). I’m on the Windows 10 version.

1 Like

So my fh5 keeps crashing on start after the new update. It doesnt even gets on the loading screen, I tried everything, every tutorial and every tip on xbox web and it still doesnt work, I am on Windows 10. If someone knows how to fix this please reply. The error code is 0x000001d .

they should’ve everyone know the game now mainly runs on newer cpus with AVX instruction. older cpus no longer run Forza Horizon 5 even it is capable of running it smoothly.

ty for letting me know, i have like one of the oldest i7 in my pc :skull:

I can’t lauch any more the game. I have the steam version
As soon as I lauch the game it get back closed after 15 secondes

same problem here… since 27.06.2024

for some reason back in 2023 everytime i would load up btd6 to play while waiting for forza horizon 5 to finish loading the game would crash on the loading screen. this happened every time i would do this. its stopped happening after i got an xbox X however i still think i should post it here. (it only happens with bloons by the way).

c’mon dear developers, please, add backward compatibility for CPU’s without AVX. my system got 1070ti, 64Gb DDR3 and double X5675 (every single of them greater than minimal i5-4460) and has no AVX/AVX2/AVX-512 instructions. no AVX - no more game nowadays? but I’ve bought this game few years ago!
p.s.: I’m using my PC for game development on the latest UE5.4 so please dont tell that hardware is deprecated

2 Likes

This topic is being closed to refresh the data for monitoring purposes. If you experience crashing issues after the July 16, 2024 update please submit a ticket at Forza Support and vote on the new topic:

This topic reached 7 votes.