FH5 Crash reports after August 2024 update
Reminder: all reports specifically about game crashing should be done at Forza Support by submitting a ticket so that the team can investigate your specific account issues. This topic is additionally being opened to monitor for any common causes related to crashing, but it does not replace reporting crashes at Forza Support. Read either article below and click the link at the bottom of the article to submit your ticket.
- https://support.forzamotorsport.net/hc/en-us/articles/360007593074-My-Game-is-Not-Launching-or-is-Crashing-on-PC
- https://support.forzamotorsport.net/hc/en-us/articles/16978277159059-My-Game-is-Not-Launching-or-is-Crashing-on-Xbox
Remember to include the following details when submitting a ticket and posting here:
- Your game version (to confirm you’ve updated)
- Your game edition and device (such as Premium or Cloud, Windows/Steam/console (and which console)
- Your PC GPU and driver version, framerate settings, Accessibility settings
- Account permissions and sharing
- Your region and language setting
- Where the crash occurs (launching the game, in a particular menu or game mode)
- Which car you were using and what you were doing at the time of the crash
- Whether this is consistent in the same circumstances or apparently random
- Video of the crashing if you can provide it
- Confirm that you have attempted to quit/restart your game and whether that cleared the issue.
When posting here, confirm that you have submitted a ticket at Forza Support.
New topics about crashing will be merged here, which means your subject line will not transfer, so be sure to include your details in the body of your post which you can edit after the post has been merged.