Crash to Dashboard

I recently purchased Forza 5 and I have had this issue since I started playing. No matter what I do, certain tracks have a 100% chance of crashing the game back to the dashboard. The first install of the game would crash at the end of the Mulsanne straight of LeMans. I reinstalled the game and it would then crash at the Fagnes corner at Spa. I reinstalled again and the crash became during loading of Silverstone. Reinstall again and the crash is during loading of Yas Marina. I’ve tried every single “solution” that I’ve found on the internet. I’ve tried letting the game 100% install and patch before playing as well as starting when I have the option to play while the download is finishing. I’ve tried a full console power cycle and even unplugged the console and waited for 30 minutes. I’ve tried plugging the console into multiple power outlets with and without a surge protector. I’ve tried downloading the patches both wired and wireless. As the “last resort” I’ve seen posted I also deleted my profile and started the game over. No matter what I do I end up having a crash on a certain track (it may be more than one track but I tried a reinstall each time I found a guaranteed crash). I’m out of ideas. I contacted the official Xbox support and they sent me here.

Decided to reinstall again so I could actually finish the tutorial event. Thought the problem was gone and had completed laps on all but Indianapolis. Of course it ended up being the track that crashes the game back to the dashboard. In this case it is on loading.

Hard copy or digital?

Disc.

Maybe you got a faulty disc. Can you take it back to where to you got it, or see if you can borrow a disc from someone you know. See if that helps

A faulty disc? I’ve been playing games for over 20 years and have never heard of a brand new game being corrupted. The discs are checked after being burned to prevent this. My guess is that the hard drive or ram in the Xbox are bad. Even if it somehow were the disc it would make absolutely no sense that the crash would be a different track after each install. It would likely be the same track in that case.

I’ll give it a couple of more days for an answer before I send the Xbox in for service. I doubt I’m going to get any support here from looking at older posts on the same issue.

I’ve been playing games for around the same amount of time and I’ve had faulty disc’s. I’ve had three forza 3’s were they would crash at different points in the game. The 4th one was fine. They don’t check all disc 's at printing just random one’s, so a faulty one can and does happen, that’s why I said can you take it back for an exchange or borrow one too see if that fixes the problem. If it does then you know it’s the disc.

I don’t have a way to test another copy and exchanging on Ebay would be a massive pain if not impossible. I’ve had the crash occur loading Catalunya which is a track that didn’t even ship on the disc. A simple solution would be to allow people something like a 3 day license on the digital version so they could download the game and test it that way. Not sure if that’s something that they would even do.

The Xbox has also been powering off randomly at times such as when I go into the Xbox settings, change profiles, and when starting game installation. Roughly 10 times in the past few days.

Make sure your console is always on “Energy Saving”. Shut down and power it up by tapping the console power button.

Before each shutdown, clear Alternate MAC address, clear Persistent Storage, and make sure all apps are closed (by pressing start and selecting ‘quit’).

And, when you do a fresh boot up, launch the game first thing, and have no background tasks running, to ensure you have the most RAM and resources going towards the game.

Also keep your console running cool: elevate it by half an inch or so if possible, place a small pedestal fan on the left. The X1’s cooling efficiency is far better than the X360 and this is probably not needed, but it still good to go the extra mile in these situations.

Have you also tried clearing Local Saved Games and have Forza 5 re-sync?

Hope all this helps. Let us know!

So when is this being fixed?..