Code: 0x80073CF9 - The Microsoft Store Experience

Troubleshooting Hub Legacy Troubleshooting FH4 Troubleshooting
1

Hi there,

today is island day in Forza Horizon 4. But wait - after downloading 200 MB there the store app says: Code: 0x80073CF9.
Well at least Forza 4 is not the only affected game. Last Sea of Thieves and ARK-Updates are stucked with the same error code. Great :frowning:

2

Getting the same problem.

Moving forward 50-70 MB forward at the time with every error.

…1.2 GB done so far…almost there :smiley:

3

Same here , Code : 0x803FB005
100 euros games that dont work are so great

4

I’m trying to reinstall the game and it’s trying to reinstall it as the 7GB Update and I’m still getting the same error. Yay.

And yeah it did corrupt my FH3 as well lol.

5

Rest of the game installed fine except the patch?

6

When I got 0x80073CF9 the windows store was stuck downloading. Make sure the drive your download optimization folder is on is NOT full. Otherwise, I called Microsoft Support, they did something similar to following, reinstalling the MS store and clearing it’s download cache.

From my research and logging the MS support rep, here is my rundown for hard clearing stuff with MS store, I did this for GoW4 too (though it doesn’t run, that’s an nvidia issue). Though I take no responsibility for what happens to you.
Run powershell as admin
wsreset (try the download after this, if it still doesn’t work continue)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Ren %systemroot%\SoftwareDistribution\DataStore !DataStore
Ren %systemroot%\SoftwareDistribution\Download !Download
Ren E:\DeliveryOptimization !DeliveryOptimization (mine is in E, yours could be different)
Remove anything with SunriseBaseGame from c:\program files\WindowsApps (or whatever other drive you use)
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
Clear delivery optimization
Clear all files with disk cleanup and restart PC
Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Redownload, pray, and don’t download anything else from MS store during this time

Also, contact MS support

7

YOu da man, this fixed it!

8

I have no clue why there isn’t a detailed writeup for how to do this in a single location
I had to compile various scripts from all over MS forums AND log the MS support rep’s commands

Sad part is that Turn10 isn’t the issue here, it’s all Microsoft’s store that is ruining the experience.