Quit your game and restart your device to see if that fixes the issue before posting. This solves many issues! This did not fix my game
Bug Info: Ever since Update 5, I cannot play my copy of Forza Motorsport (2023) on Steam. I launch the game and I get the splash screen along with an infinite loading symbol.
In addition:
sfc scannow results: Windows Resource Protection did not find any integrity violations
Ran the DISM /Online /Cleanup-Image /CheckHealth command, followed by the DISM /Online /Cleanup-Image /RestoreHealth command. No corruptions detected, issue persists.
Content Update: Was this happening prior to the most recent content update or did it start after the update?
I’ve narrowed the problem down to the Xbox/Microsoft account in particular. When I sign in using a brand new Xbox account, I can log into the game just fine.
I don’t play any other Xbox games so it just be some kind of setting on my Xbox/Microsoft account? Any way to reset all of that?
Like most people suggested, I log in the Administrator user account and successfully ran the game from there. Then the game should run from my normal user account; like people said. Unfortunately the game didnt run from my normal user account. Then I deleted the Microsoft.Forza folder from C/User/(ur current user account)/Local/Package. And the game ran. Make sure you create a backup of that folder.
Played another Xbox Studios game, Halo Infinite, and I was able to log in with my original Microsoft account with Xbox gamertag and the game works just fine when I log in with my account.
This makes me think the issue is isolated to Forza Motorsport.
Thank you friend, this worked for me, I had been looking for an open ticket solution for almost 1 month and had not found anything that worked, I will report this in my ticket to Forza support.
Update 9 and 10: Same issue, I try to create admin user on pc and game run but not with my default user…
I didn’t find Microsoft.Forza folder… where is it?
I have same issue. I tried everything people say about this bug. Actually this problem started after my new Windows installation after that I install Windows again with full format, I tried change to new account, deleting xbox credential, reset Microsoft Store, Xbox App, Forza Motorsport. Still infitive loading screen after optimizing shaders.
I paid for this game still I’ll play with it different methods.