Infinite loading

Good morning,

On XBOX series:

Since last week:

When launched, it gets stuck on the splash screen, and loads indefinitely.

I uninstalled / reinstalled / did the last update (11/03), nothing works.

I even tried to play in the cloud using game pass from a PC and the same thing remains stuck on the start screen.

Anyone have an idea please?

Thanks in advance.

@Temis_Viavai643
Could you check the troubleshooting from this article and see if any of the steps help your issue.

Please also submit a ticket using the link at the bottom of that page.

Thanks but I tried everything except using another gamertag because I use game pass.

I am having the same issue. I can’t get past login screen

Any updates?

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