Sync problems - missing gift cars and tokens

Hi everyone,

I was at a friend’s place recently (both of us Forza 5 owners) and we wanted to play on his console. There was a problem while syncing my profile to his console but we continued.
After gaming that fresh local profile was synced back to the cloud, overwriting my previous profile, resulting in total loss of my cars, etc.
I searched the forums, tried profile reset, but didn’t get my cars back.
Now, I started over, but how do I get my initial garage and bonus tokens back? I bought the limited edition (steelbook), so I’d like to have those Day One cars and VIP cars back.
A crown icon is shown next to my gamertag in leaderboards and I am getting 70k per level, so the VIP add-ons is still working properly. But the additional token/vouchers and the cars (e.g. Lotus E21) I received as gift are missing.

Any help is appreciated.

Everything I’ve seen about profile reset or gamesave overwrite suggests that it is permanent, and T10 has previously stated that their policy is not to regift cars. You could try asking https://twitter.com/XboxSupport or forzafb@microsoft.com to investigate, but I don’t see much likelihood of success.

You should see the Bonus Content listed as an Add-on for FM5 in the console dashboard Store, and should be able to download it again, but that would just make the Day One, Ltd. Ed., and VIP cars available in the Buy Cars list, not actually gift them to your garage.

You recognize yourselft that your profile was overwritten, if it didnt sync correctly you might have understood that once it will save and sync your new data that you old data will be lost (I am afraid it is gone)
As to the gift cars (e.g. E21) they are only gifted once, T10 doesnt send them twice
If you still have the VIP crown and double payout for level ups, but are missing the VIP cars, it means VIP is still installed, but you will have to buy them anew with ingame credits just like you did the first time

Hey dude same problem here I redeemed the limited edition code and got the cars and everything except the tokens