Forza hub not synced after account reset in FM5

After using about 50 tokens to upgrade a car only to lose the upgrades after a downgrade because car would not be accepted in race I started over by resetting the account within FM5. Now the new account still missing those tokens but otherwize all is reset. All gift cars are gone and niw not getting any cars gifted by U10.

Now my Forza Hub is stuck with previous drivatar. After reinstalling Forza Hub, still old account in hub. Back in FM5 my last 33 tokens are gone ??? My tokens are 0 while I bought or upgraded nothing.

What is going on here.

How do I get my forza hub drivatar synced?
How can I just lose all my tokens and how can I get them back?
And why do I get no cars gifted while on my previous account I got about 5 cars gifted before level 3?
How can i be allegable for car gifts again?

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