Support Ticket Issues

A little piece of advice. You see an agent… you do what we do: Run. You run your ass off

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@SummeryDaisy445 cheers for that I’ll give it a go

@WhiteBurrito42 this sounds like a decent way to do it in bulk, I don’t usually hold on to duplicates but this sounds like a good use for them!

@Tredawn, I tried to get Agent Banana but he said I wasn’t very “a-peeling”…

I’ll show myself out

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@shadddow7395 “Mr Anderson… we have closed this ticket as resolved”

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I don’t think they even look at support tickets. I think mine copy pasted the wrong answer, marked it as solved and closed the chat.

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Just reading through this (SMH) this is more than a bit ridiculous with the amount of time it will take to correct; I think my thumbnails will stay as they are.

This is just another one of those annoyances, like one of my favorites: “Would you like the car delivered to you?” step…

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Out of the dozens of tickets I’ve submitted through the years, only one reply was worded like an actual human being. It was after I had an invalid profile, and the steps they suggested made me salvage my progress in tact.
I understand the support team likely receives hundreds or thousands of reports a week, but the amount of times I’ve received the exact same response to multiple different issues feels extremely impersonal.

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