This has been the most frustrating thing ever. Its now been OVER 30 days since i have been trying to play multiplayer. The game will not connect to any of the Forza 5 servers. I believe this started before then. My last drivatar looks like it has not raced since the end of december (that the last time i received any credits for it). I get this error “Feature Unavaliable: This feature has been temporary disabled. Please see forzamotorsports.net for more info”.
I have been on support with MS chat 4 times. For over an hour each. We have tired everything.
- Soft Reset (hold down xbox button for 10 sec)
- Unplug the console for 5 min
- Unplugged router for 30 sec
- Fios connection speed 83/40
- Tested connection though console settings: Good
- Tested multiplayer though console settings: Good
- Zero packets lost up or down
- Uninstall/Reinstall game (have done this 5 times)
- Delete saved data then re-sync it from the cloud
- Factory reset of console (have done this 4 times)
- Made sure my NAT type was Open
- I EVEN DELETED SAVED DATA/CLOUD SAVED DATA (A MONTH OF GRINDING AWAY GONE. CARS EANRED GONE. CREDITS GONE.). Still did not work. MS support suggested to try this as a LAST resort as i will have to start playing from scratch again. They said my cloud saved data could have been corrupted so every time to synced it was syncing the same corrupted files. (Made sense to me). DID NOT FIX IT.
- I have all the XBox One system updates: Didnt work.
I cannot even connect to see other players shared designs (they show up blank squares). Its like im not connected to Forza’s servers at all (i really dont think i am). Someone thought i could have been banned. Ill be honest here. When i did actually play online i might have a total of 1 hr of online playing time. I never actually played online ever because i wanted to earn cars before i got into the online racing. Thats why i would have no idea why i could/would be banned. I literally never played online and or crashed into cars like i have read some people getting banned for. I have never seen any notice of getting banned neither.
I have posted several post here and many people have been helpful in trying to figure it out. But nothing has worked. I even emailed Forza (forzafb@microsoft.com), NEVER got a response back.
Now if i play single player. Once the race ends the car just keeps running around and around and round the track. It will not move to show the race results screen. It just plays the race is over music but the car keeps running around and i cannot back out or do anything. I have to actually close the game out. This is a legit problem. The game is unplayable.
To sum it up i have had a terrible experience with this game. Other games are working fine. Bought Titanfall when i came out and have been playing it ever since with no issues. Same for Killer Instinct. I can play that online with no issues. The only thing left i have not tired is going out and buying Forza 5 disc version and installing the game that way. When Forza came out i purchased the digital download version because i totally believe in this format. I did the same with Titanfall and Killer Instinct. But i be DAMNED if blow another 60 bucks on this game or franchise. Frankly, i want my money back. I only really got to play this game in it entirety for 3 weeks or so. I don’t think i have a defective console because my other games work fine. Support for this game is terrible. The only way to contact them is with forzafb@microsoft.com and i get an automated message back stating:
(Thank you for contacting Turn 10 Studios. Due to the volume of mail we receive, we cannot individually respond to all e-mails sent to us. If you have a question about a Xbox LIVE or Forza Motorsport Terms of Service, please see the following links:
http://www.xbox.com/en-US/Legal/LiveTOU
Which is NO HELP. How are you suppose to get technical support for this game?
I know most people are having no issues with the game. I happy for them. The game does look great and when i was able to actually play it, i enjoyed it. But the reality is i cannot play it. Single player is broken at the end of a race and i cannot connect to any type of multiplayer features. Im going to contact MS tomorrow to see if i can get my money back or at least store credit so i can purchase a different game tomorrow. I say this because i really doubt i will get any help or support from anyone that works directly at Forza about this. I payed 60 bucks to play this game, not for it just to sit there and take up hard drive space. I am out of options.
Sorry about the rant but im beyond frustrated about this. I have made a legit effort and wasted countless hours (and i mean countless) trying to figure this out. If you have any suggestions please let me know.
Thanks,
Silkk3512