Should there be dialogue sound in the demo? [Fixed!]

Just to start with, I’ve seen the other threads about people having issues, but I wanted to try and be more direct with this to see if anyone has had this or if anyone can help me. So if this needs to be locked, that’s fine.

I’m not getting any of the dialogue audio from the demo (like in the opening cut-scene, GPS etc). I’ve deleted it and re-downloaded it and I’m still having the issue. Just spent an hour with XBL Support to make sure it’s not a console issue, and apparently it’s not. I told them I’d been searching on here but they just told me to try here again.

So, has anyone else had this? Does anyone know a fix? I’d really like to pre-load the Ultimate Edition, but this is really putting me off.

Any help, information or anything really would be appreciated!

Edit - changed title to see if some can clarify.

Edit 2 - For some reason, my HDMI audio was set to 7.1 uncompressed, changed it to stereo uncompressed and it’s working now!

We get no talking at all in the demo, to honest I just thought that was just how it was in the demo so no spoilers were given away.

By no talking, I mean any of the voices. I’m not getting the voice-over in the opening cut-scene, I can’t hear the GPS, can’t hear the voices in the other cut-scenes and I can’t hear whoever talks whilst your driving.

Added that to the OP so it makes a little more sense, I probably didn’t word it too well.

Same here.

Lol… I keep replaying the demo and as soon as I get control of the LAMBO all assists off and when gps starts talking I turn voice sound off… Radio too… For now…

I think it’s a bug maybe …!?!
Bear with me on this :)) ( put your headsets on, a miracle will happen ) :))

You shouldn’t need a head set though.

Oh at least I’m not the only one having this problem then. The only reason it’s bugging me so much is because i don’t want to fork out over £70 to find my game doesn’t work properly.

I’m also holding out on buying now until I hear more on this, I thought it was just the way the demo was meant to be, but I guess not?

From what I’ve seen on YouTube, everyone else seems to have sound, I’m a little confused now.

I’ll change the OP title, maybe someone can clarify for us.

You can hear the voices clearly, just use headphones. it must be a bug, because i can’t hear them on the TV.

I use headphones and hear the voices (not just in my head😜) I haven’t played using tv audio so I presume it’s a bug when using that. I hope it works ok in the full release for people that use tv audio, seems a strange bug though.

I have a Harmon Kardon and Bose surround sound system, I have played the demo several times, and I haven’t had any trouble with audio. In fact, I thought it was pretty good aside from the music (…which I turned off. We need more George Jones and Merle Haggard around here! Haha.)

I’m sure this is a moot point, but have you changed any audio settings recently? Also, have you tried a reboot of your Xbox One by holding the power button on the console until it shuts down? Perhaps that might resolve the problem.

I wouldn’t worry myself too much over sound issues, or any other issues, making their way into the full release. I’m sure they’ll have everything ready to go by the 30th.

I have my “Ultimate Edition” predownloaded and waiting.

I haven’t touched any sounds settings, but I’ll check the ones on my TV, and if there’s sound settings on the X1 I’ll check them too.

Reboot of the console was one of the first things I tried unfortunately.

Ok I’ve fixed it! For some reason, my HDMI audio was set to 7.1 uncompressed, changed it to stereo uncompressed and it’s working now!

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Thanks, checked mine and found it was also set to 7.1 changed it to stereo and all is good.

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I have no idea why that setting was even on for me… Good to hear the same thing worked for you though.

Same here, I wouldn’t have ever set it to 7.1, just glad you found the problem ( thumps up)

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Go to Settings>DisplayAndSound>Volume>HDMI Audio>Stereo Uncompressed.

yes that works for me but i dont want to play in stereo i want to use my surround sound any ideas . can microsoft please help