My game crash after I press enter in first screen

Troubleshooting Hub Horizon Troubleshooting FH5 Report New Issues
1

The problem occurred a year ago, it is very upsetting to buy the game and not be able to play it.
I tried every possible solution, I gave my account to my friend to try it on his PC, same problem occurred. I really gave up because same exact problem happened with the previous title: FH4 and the support didn’t help.
The problem: After launching the game, I hit Enter to continue to play, the game freezes and crashes.

Event viewer:
Faulting application name: ForzaHorizon5.exe, version: 1.553.89.0, time stamp: 0x00000000
Faulting module name: ForzaHorizon5.exe, version: 1.553.89.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000500688f
Faulting process id: 0x0xD1C
Faulting application start time: 0x0x1D937CFDD0943FF
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ForzaHorizon5\ForzaHorizon5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ForzaHorizon5\ForzaHorizon5.exe
Report Id: f01ede30-709d-409c-b1ab-5929386c1faf

PC:
I7-9700k
RTX 3080
32GB RAM

2

Reduce your resolution to HD 1920x1080 and see if that lets you start.

Had similar issue when first playing.

3

it is HD 1920x1080

4

Hmm weird I never had this happened… Check your nvidia preset for Horizon 5, lower it down and just see if it starts, if not some ingame files might be corrupted.

5

I reinstalled the game, also my friend tried it. same error

6

Looks like you running Forza throught Steam, try to verify forza horizon 5 in steam.

7
  1. Open your Game Library on Steam.
  2. Right-click on your game.
  3. Select Properties from the menu.
  4. In the Properties menu, select ‘Local Files’ from the left-hand panel.
  5. On the Local Files page, select ‘Verify integrity of game files’
  6. Steam will then verify your files. …
8

It says all files are validated

9

Sorry i dont know what’s issue

10

I am having the same issue (Steam version) as of September 2024, I’ve tried everything I could find to try and solve the issue:
Verifying game files
Reinstalling the game
Moving the game installation to different drives
Booting in Safe Mode and disabling / enabling various programs
Altering game resolution through nVidia App
Reset drivers through nVidia App
My hardware is:
CPU: Intel Core i9 9900K 3.6GHz
RAM: Corsair Vengance 32GB
DirectX: 12
Graphics: nVidia GeForce RTX 3050 6GB
Game installed on M.2 SSD

I don’t know what else I can do to try and get past this problem, I’d given up for months and am just now willing to try again.