Linking Error with Microsoft Account to a PlayStation Network account

Troubleshooting Hub FH5 Troubleshooting FH5 Closed Issues
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If you experience any issues related to linking a Microsoft account, start with this article at Forza Support:
https://support.forzamotorsport.net/hc/en-us/articles/40597402800531-Link-a-Microsoft-Account-to-a-PlayStation-Network-Account-in-Forza-Horizon-5

If the issue persists, reply with details below and click Vote above the topic title.

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“I still can’t connect, I’m already desperate. I’m doing everything right, but it keeps throwing me an error that says it can’t connect…”

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I have the same error

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I did link it but I’m missing all of my items why is that?

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same problem here , just let me know if you solve this one

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did anyone figure out how to fix this? it won’t link saying it needs a linked profile when I’ve tried linking a thousand times

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Yes! I’m having the same issue …I’m from Costa Rica

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and its impossible to get in touch with anyone from Forza. I paid for this game to have early access and been having this problem for a whole day now

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same thing i paid 40$+ to get play early now i cant play online

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@JamesNovak95
@Mesarga
@Zist_azabe
@WISKI20
@LacyLocket99086
@Christian070393
@LacyLocket99086
@WISKI20

I’ve discussed this issue with the Forza Support team and they would like you to submit a ticket with your details, including PSN ID, timestamp, and your region. Click the link at the bottom of the article to Submit a Ticket:
https://support.forzamotorsport.net/hc/en-us/articles/40597402800531-Link-a-Microsoft-Account-to-a-PlayStation-Network-Account-in-Forza-Horizon-5

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Hi @T10ManteoMax. I already created one.

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I have the same issue and submitted a ticket, but only got automated response that got link to the article on how to connect accounts…

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There should be an option to reply to automated messages - please do that and indicate that the articles haven’t resolved your issue, and link this thread in your reply so the team knows further investigation is needed.

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I can’t link it looks like it’s saying my Microsoft account is being used on another playstation account wold I be able to change it on the Xbox side or is it the playstation side I need to change

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Linking accounts from PlayStation with Microsoft account doesn’t work, always shows error

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Someone from support replied to me and recommended log in from incognito tab and it worked! So if anyone has the same problem that might be a solution for you

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For the authentication issue?

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From incognito tab i am not getting the code to verify the email lol. Have the same problem with account connection, when they are planning to fix the bug, that’s crazy! Nice early play Microsoft

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I found a solution to link the accounts! Change your DNS settings to 8.8.8.8 and 8.8.4.4…It works!