Im having problems getting into multiplayer

if i unplug the power cable and plug back in i can play it, but soon as i go to main menus i cant get back in.

I love this game, but no one seems to want to help me out with this issue. I’m thinking about trading it in and telling every one about this if i don’t get it fixed soon. Stop deleting my topics also.

I’d like to offer you some advice, but I need a little more to go on. What power cable are you unplugging? (X1, modem, router?)