Game won't launch properly

Troubleshooting Hub Horizon Troubleshooting FH5 Report New Issues
1

since the series 21 update, fh5 is crashed on my PC

When I launch the game and press the A button on the intro movie, the game loads for a second and then shuts off

I’ve even done a clean install of windows because of this issue, but it’s still the same

The same thing happens while cloud gaming on chrome browser.

Funny thing is, when I cancel the syncing data and fresh start the game, no issues

Maybe there’s something wrong with my cloud save data but don’t know what to do

2

Please review the steps in this article and use the link at the bottom of the page to Submit a Ticket so the Support team can investigate your details:

3

I’ve already submitted a ticket but I’m wondering if anyone else has encountered a similar save data issue

4

Could you post your ticket/case number here please?

5

#463345