My Forza deleted everything it was like it reset itself. My rank is gone, my cars with all the upgrades are gone (and for some reason say they’re purchased but i cant re-download them), money, xp, prize spins. Everything! I had a lot invested into this game, and would really like someone to look into my account.
Go to My Games & Apps, select the Forza tile, click the menu button (formerly known as Start button), select manage game. Then go to the right entry where it says savegame. Delete that. Then restart the game, let the syncing … message go through and you should have the latest version of your savegame that was transferred to the cloud servers. Before attempting this make sure that your local save is indeed broken, set your console to offline mode in the network settings and start the game, see if your data is there or not.
You’ve got nothing to worry about - just make sure you’re connected to Live and launch the game. It will sync with the Forza server and retrieve your latest save. That is, if your game did sync the last time you played. Always a good idea to stay connected while playing as all game progress and saves are stored in the cloud.