I turned forza 6 on the other night and it started syncing before starting. Once it was done it started the game as if I was a new player. I lost millions of credits and over 100 cars. Whats more annoying is that in my achievements and stats etc it shows the past months of me playing the game yet driver level and game progress sit at 0. I’ve tried uninstalling game, re downloading gamer tag etc. Nothing working. Any other ideas. I could think of nothing worse than having to start the game from scratch again. It obviously has something somewhere if it can show all my achievements and credits spent, won, how long I’ve played game etc but just miraculously taken away my money and cars. Thanks
For assistance with your lost progress, send a private message to HeliosT10 with your gamertag, game name and platform, and total amount of credits lost.
Another couple of active threads might be helpful to you within this support section
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LOAD FAILED(Please try again later)
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My Forza 6 save game messed up
Try these. They have plenty of solutions and a link to a Turn10 staff member in the second one. Sorry I need to learn how to do links on here
I’m having the same problem you had JmanVtec89. I lost over 7 million dollars and a ton of cars, even though it shows that my game saves and acheivments are all still there plus bought alot of car packs and the VIP but still it starts me from the beginning like if I new to FM6. I don’t want to start playing cuz i’m afraid of it saving over my old saves and overwriting on top of the old games saves. Did you ever got that fixed or did you just started from the beginning? Because I’m not sure I can do that. Please if anyone can help with this matter or please Turn 10 Studios help me get everything back. Microsoft says that they did everything they could to get my stuff back but now it’s all on your servers. So im here not able to play FM6 and FH2 cuz both of them the xbox is NOT able to read the old saves and making me start from the beginning. Help me Please!!!
I havent been able to get anything sorted as of yet. Everybody i ask says contact heliosT10 who is yet to reply or give any advice.
This is bad news. I hope T10 can straighten it out for you.
I turned on the Xbox this morning and “Syncing data for Forza Motorsport 6…” took a very long time to reach 1%, so I restarted the Xbox and my router/extender/cable modem. It’s taken about 30 minutes to reach 40% completion. I hope my stuff is still there when it finishes.
I have about 128 million credits (really), at least 200 cars, 297 tunes, and some artwork I don’t want to lose.
1 Like
MaxJaddie
Same thing happened to me and I lost all my stuff except for the custom artwork on the cars. I only had a couple, but they were still in my car designs, however the cars I put them on were missing 
Helios got back to me and was able to provide me with credits thank god. Unfortunately couldnt retrieve cars but at least my enthusiasm for the game is back now. Thanks again.
So I tried playing multiplayer with my cousin about two weeks ago, but when I tried putting his gamertag on my xbox so he can race me with his cars it didn’t work. So when I took his gamertag out of my xboxone and rebooted my xbox with my account, no game was working. So after I spoke to microsoft we went through various things to fix my xboxone we got everything to work again except for all of my Forza games. Forza 5, Forza 6 and Forza Horizon 2 all start me from the beginning like if its my first time playing it. I’ve spent a ton of Real money and time with all my forza games on the xboxone. I have a very expensive fanatec wheel setup mainly for forza 6 and Horizon 2 but now it’s getting dust cuz I’m afraid to play the game and it overwriting on top of my old game saves. Microsoft and I did everything you can think of to get my game saves back for both FM6 and FH2. But didn’t work, the only thing we didn’t do cuz the tech Scott didn’t want me to do was to delete the game and reinstall it cuz he said he read that it’s not a good idea. So that the only thing left is for Turn 10 Studios to give me everything back cuz it looks to be a server issue on there end. Again on Forza 6, I had slightly over 7 million credits plus not sure how many cars but deffinetly a lot. And on Forza Horizon 2, I’m not sure exact number but around 6 million credits with lots of cars plus bought storm island for $20 dollars and on both bought lots of car packs and VIP membership. Please help me cuz I don’t want to start all over especially when Microsoft told me that they can see my progress and it shows everything that I have and downloaded. Please help please…
P.s. I already tried contacting HeliosT10 9 days ago and they haven’t gotten back to me yet. So im now going to post everywhere till someone can help me. Microsoft had told me that not to play the game till Turn10 gets back to me cuz I might overwrite my game saves. So Please HeliosT10 or Turn10 Studios who ever, I want to play my forza games but am wait on you guys so help me. Thanks
Console: XboxOne
Games: Forza Mortorsports 6 and Forza Horizon 2
Gamertag: NEOMATRIX 55
Email: [Mod Edit - D]
City/State: Dale City, Virginia