Forza Loaded old Cloud Save and not Current Local Save? (Lost C2 GW and progress)

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Bug Info: Forza decided to create a local save on my xbox which didn’t sync to the cloud. Now it’s using the old cloud data and I’ve lost all progress, cars, CR and data from the current local save (which microsoft RECOMMENDED WE DELETE THE LOCAL FILE FROM THE CONSOLE?!?!) Link- Redirecting

Platform: (Series X)
Edition: (Game Pass)
Account: (Solo account)

Settings: No settings
Attempted fixes: Deleted local save data and resynced to cloud (lost all progress/money/cars/etc)
Content Update: After update

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Why is forza on series x creating a local save in the first place? Why isn’t it all saving on the cloud? Why did the game stop syncing to the cloud?

None of this makes sense.

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I would like a fair response please. I lost a lot of in game time and effort for nothing at the current moment.