I purchased Forza Horizon 4 Ultimate Ed. yesterday and left my PC to download it until this morning, but the game just refuses to start up. It basically opens the gray screen with the game logo for a few seconds, 4-6s, and then it closes. I have Forza Horizon 3 installed and it’s working well, so what gives?
A bit of info about my hardware:
motherboard: gigabyte AB350 Gaming 3
CPU: Ryzen 5 2600, no overclocking… in fact, nothing different from vanilla setup
GPU: EVGA GTX 1070 FTW
16gb RAM DDR4
Not sure if it influences something… but I have two hard drives, one for the OS and other for games, which is where FH4 is installed
The fixes I’ve found on the internet so far haven’t worked for me I’m not overclocking my GPU or CPU, the Nvidia drivers are up-to-date and so is Windows.
Is there something else I can do to make it run? It sucks that I paid to play the game early and it doesn’t run
Right, great, now my FH3 won’t start either Same behavior, and it was working about an hour ago. At least now both games are behaving consistently? (yay )
I’ll copy what I’ve added there so other folks here might be able to help:
Right, so a bit more details on this: for some reason Horizon 3 started misbehaving too, exactly the same was as 4. I don’t know why but it might be related to one of the few workarounds I’ve tried:
cleaning cache
rebooting for a clean startup
This all with my logged account. Trying to “reset” the applications didn’t work either.
So now I created a new local account, then logged to my MS store and “installed” Horizon 3 and 4 again. Surprise! Horizon 3 works… only on the local account, though. Horizon 4 is still crashing no matter the account I’m using.
Same they should have learned after forza horizon 3 did the same thing its stupid i paid $100 to play the game early and yet i can not sure if i should try and get a refund or wait it out a little while
i can not sure if i should try and get a refund or wait it out a little while
That’s my dilemma as well. I’ll wait for a few days until I get an answer in the ticket I opened in the Forza Support page before making a decision.
And about the whole situation, I have more information from searching the Event Viewer: all Horizon 4 errors are “Unable to start DCOM server. Error: 5”, which on the internet appears to also happen with Gears 4 and Sea of Thieves players, so it looks more like a Windows thing. Still, this is nerve-wracking The most common fix for Error 5 that I found, install a free game on the store, doesn’t work for me.
Seems like most (all?) third party programs using hooking crash the full game on launch. Game capture of OBS and OSD/Monitoring/FPS limit functions of Afterburner/RTSS worked fine in the demo.
Make sure anything overlay or monitoring related isn’t touching the games exe.
Same issue for me just get the grey start up screen for about a second then nothing.
Specs are
I5 3650
Gtx 980
32GB
Winw10 64x
All overlays are closed, running no virus checker.
Tried everything that has been mentioned= same result
I have also Problems, but i also have 2 Windows Updates ( Defender Update and KB4458469) , check if ur windows have installed all updates, also try to restart after updates and check again, for me FH3 and 4 are crashing between minutes and 1 Hour, every Time, but FM7 is working perfect without crashes.
i have the same problem as well,i tried everything,spatial sounds,app background,nvidia,windows update,resintalling,restarting,nothing worked…and here i am waiting for a patch that might come or might not…
but i also have 2 Windows Updates ( Defender Update and KB4458469)
Done that already, everything is up-to-date and it still doesn’t work.
Also no word in the issue I opened either. I understand it was weekend, but come on
i have the same problem as well,i tried everything,spatial sounds,app background,nvidia,windows update,resintalling,restarting,nothing worked…and here i am waiting for a patch that might come or might not…
The only thing I’m holding off is reinstalling. To me it’s their (windows and the game producers) responsability to ensure the game works. Asking for me to reinstall Windows is an unaceptable solution for a problem that appears to exist for more than a year and to players of other games like Gears 4 and Sea of Thieves too.
Finally gave up and got a refund after 50 minutes in chat with support and the suggestion they came up with was for me to check if my pc met the minimum requirements (it does, by a long margin). Shame too, was really excited to play the game.
I’m not overclocking my GPU or CPU, the Nvidia drivers are up-to-date and so is Windows.
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