Hi there, as the title suggests the expansion doesn’t work. It installs the initial 7,20 GB of data, and the Fortune Island icon is visible on the map.
When trying to enter the island I’m taken back to the store at which point it tries to download further data but after a few seconds the download stalls announcing an error and retrying to no avail.
This has been happening the past two days.
The base game works as usual and the operating system is fully updated. Any help would be appreciated.
Regards.
I have the same issue. I have the ultimate edition of the game, playing on Xbox. When I check the game files, it says the expansion is installed but when I go to the Fortune Island menu it says it isn’t and it directs me to the microsoft store.
When you’re directed to the Microsoft Store, does this state that the expansion has been installed?
Please submit a ticket and add any screenshots or video captures that you have.
Hi, thx for the response.
After I’m taken to the store, it shows the button to install it. As already said, the initial 7,20 GB is downloaded but the store attempts to download further data which always
stalls after few seconds.
I will use the link provided and try to submit screenshots/video capture.
Regards
I have the ultimate edition. I’ve been playing since the beginning of the release. I would try to delete the install you have right now. Reboot your Xbox. Go back and reinstall it. That should work for you.