Okay … after some conversations with someone at T10 and some more research … I have some updates on this issue.
Painter/Tuner Status Level
First, some quick housekeeping. I asked about the exact requirements for star ratings on individual paints and tunes as well as requirements for painter/tuner levels. The levels take into account all downloads, likes and uses and apply to both painters and tuners. Here are the confirmed thresholds for each painter/tuner status level (did not get confirmation of individual paint/tune requirements but have asked for that):
Amateur - 500
SemiPro - 2,500
Pro - 5,000
Elite - 10,000
Legend - 50,000
New Design Download Issue
Now, on to our sharing/download issue. I was told that this was just a temporary issue and that it should now be back to how it was working before (more on that below). They recently moved to a new livery storage configuration at their datacenter and the “new” curation source was temporarily turned off during that migration. This is why no one was seeing any of their new designs being downloaded … because they were not being shown to anyone. The “new” curation source has now been turned back on. The timing of this happening when the Hot Wheels expansion dropped was just coincidence and there was nothing intentionally changed in the code or the sharing/download rewards system.
Curation Process
Also asked about how designs/tunes are chosen to be shown in the “Featured” areas of the AutoShow, Garage and Community sections. There are automated and manual components of the curation process that determines the 20 designs that you are shown when searching for designs. Here’s the curation source priority order:
(1) Featured Designs - These are contest winners, community team selections and liveries in active auctions by Legend painters with their own liveries applied. I have asked for clarification on this last category … I assume that the same curation process is used to determine what paints show up in the Elite Designs section of the Auction House and this is what they were referring to. One note on the active auction featured designs … there is a minimum # of required layers on the paint to qualify as a ‘Featured’ design.
(2) Friends/Club Members - These are works by members of your XBox Live friends list and any club members of clubs you belong to.
(3) Followed Creators - Paints/tunes of creators you have chosen to follow in game.
(4) New Paints/Tunes - Newly shared paints and tunes for the vehicle you’re currently in.
(5) Popular Paints/Tunes - Paints and tunes flagged as popular. Not sure if the ‘Popular’ flag is given by someone on the community team or if it’s the result of some automated process.
To confirm the list above, this morning I searched Recommended Designs on the Porsche 911 GT3 RS … and the results of the search were exactly as was listed above. The first design I was shown was a winner of a recent livery contest and was marked as ‘Featured’. The next 4 designs I was shown were paints done by people on my XBox Live friends list. The next 3 designs were from creators that I follow in game. The next 5 paints were all 1 or 2 star paints of creators that I do not follow. (These are the new designs that we did not see being featured for a couple of weeks while their datacenter changes were being made.) The last 7 paints I was shown were all 5-star paints that were marked as ‘Popular’.
Based on what I saw there, it does appear that new paints are now being shown in the Recommended Designs sections now. Also … on my own shared designs, I shared a new design 3 days ago and it now has 3 downloads, 1 use and 1 like. This is not a new or popular car, so I was not expecting huge download numbers, but at least it is getting something.