Dear Turn10,
First, I love Forza 5. I bought the DAY ONE limited Collector’s Edition, the VIP and season pass packs and even a few token packs to get my garage filled!, But now, unfortunately, for some reason, a few of my cars that are in my garage (which I have owned since Day One) have the DLC tag above them… Yet, when I click on them to re-download them I am stuck at the “purchase options screen” while the circle just continues to spin, and spin… and spin…
I have tried uninstalling Forza 5 and reinstalling (figuring my cars are kept on the server) yet, I still no longer am able to use the following cars:
2012 Aston Martin Limited Edition Collector Edition
2011 Audi RS 3 Sportback Limited Collector Edition
2010 Audi Forza Motorsport TT RS Coupe
2013 Ford Focus ST
and the
2011 Lamborghini Forza Motorsport Gallardo LP570-4 Superleggera
(All of these, I know I had as they were part of the Day One pack)… But since I did an uninstall, they do appear in my garage yet, I can’t get in them nor re-download them.
(in case, you are wondering here is my Day One code, which Yes, I redeemed on Day One: X7PNP-RBV3Y-8HQ6W-9KP6F-XXXXX last part omitted for security reasons), I can’t re-download using this code as it was used once already by me. Can you please re-gift these cars back to me (You can check my previous purchases, to verify I have every DLC pack and every car downloaded). Yet, I am unable to get in these cars (even though I already own them in my garage).
Also of note, but… I don’t think my forza-rewards stats are tracking correctly as my forza 4 and forza 3 stats seem to be way off… (I am at higher level miles driver in the games (verified by checking my profile in game) than what the bar-graph on the webpage would indicate… shouldn’t my reward points be higher?), Anyway, can someone at Turn10 please let me know whats up with the DLC and please contact me if you need any more info from me! I look forward to hearing from you and the re-gifted cars hopefully soon.
Thanks!
Joe Ammirato
Xbox Gamertag: Batman Fanatik
ForzaRewards Username: {Mod Edit - email removed. MM}
If anyone else reading this can help, please drop me a line… (I still prefer to hear and get cars gifted back from turn10) Thanks!