Dear Turn 10, can I have my unicorns back please?

A couple of days ago my game crashed when leaving an MP race and I couldn’t relaunch it - I kept getting a message saying “Load Failed - An unknown error has occurred, please try later”

I tried everything* to fix it but nothing worked, so in the end I concluded that it was my cloud save itself that was corrupted, so I deleted it and the game launched first time, but obviously I’m back to lvl 0.

I’m relatively unbothered by this as I only play MP and I’m not really a collector. I’ve lost a load of cars I can buy again eventually and a load of rubbish paints I can live without, and I had to go through that bloomin’ onboarding section again, but but but but but… I’ve also lost all the unicorns I’d collected and I really, really like some of them.

The Aston Martin from beating Triton around Brands in the Rolls
A 312P from the Can Am league (actually I had 3 of them, for some reason)
The Huracan from the Trofeo season.
A whole load of assorted Trofeo lambos with Rivals/ Leagues liveries that I couldn’t care less about.

Any chance I can have the first three reinstated, or just the 312P at least? And a few mil in credits to replace the billion I just lost and get me started on rebuilding my garage wouldn’t go amis either :slight_smile:

Cheersies,
Zed.

*
For the avoidance of doubt, here’s what I tried:
-Checked that the game still launched fine when logged in as someone else. It did.
-Hard reset/ Power cycle the xbox (many times).
-Deleted my local save and re-synched from the cloud. It failed to synch a few times, then succeeded, but the game still wouldn’t launch.
-Removed my profile from my Xbox and re-added it.
-Uninstalled and re-installed the game.
-Reverted my Xbox to factory settings and reinstalled abso-bloomin-lutely everything.

Bueller?

(yeah I know, I should send an email to blackhole@microsoft.com)

Bueller?

Thanks!

Think you are best off private messaging one of the dev team like helios10

The “thanks” was 'cos I received them. I don’t know who sent them though so I thought I’d better reply here.

1 Like

Nice
Looks like if you ask nice and polite with respect like you have done , and not demanded like i see in most other posts by others , you will be rewarded