Crashes, freezes, error messages, and visual / audio issues [READ POST #1]

Forza Horizon Legacy Horizon FH4 Discussion
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Forza Horizon 4, no console X Box
Não consigo abrir o Forza Horizon 4, no console X Box.

Aparece a seguinte mensagem:
“Por algum motivo Forza Horizon 4 demorou muito tempo para iniciar. 0x8027025a”

Não é a primeira vez que acontece, nas últimas três atualizações do jogo, começou a aparecer esta mensagem, mas na segunda tentativa o jogo abria.

Hoje o jogo não abre.

Alguém pode ajudar?

I can’t open Forza Horizon 4 on the X Box console.

The following message appears:
“For some reason Forza Horizon 4 took a long time to start. 0x8027025a”

It is not the first time that it has happened, in the last three updates of the game, this message started to appear, but in the second attempt the game opened.

Today the game does not open.

Can anyone help?

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have you properly done a hard reset or a reset from the console off screen yet or recently

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Hi
I’m a New player of Forza Horizon 4 and i have an Issue after 2 Days of playing in FH4
Yeah I finish some tutorial
and My Game Freeze and Force to Close the game even using Benchmark the game will force to close
im currently playing in PC Version and if i try to go far away from the map the game will Freeze and close the game on its own
and read some forum to find some error in event viewer and i found some i will post it here i hope someone help me for this issue i cant play it it waste to buy a car in auction and cant use it to go far away from the map

Heres the error i found in event viewer

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5e826071

Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5e826071

Exception code: 0xc0000005

Fault offset: 0x000000000334fdab

Faulting process id: 0x2494

Faulting application start time: 0x01d61053390a05b3

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.409.350.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.409.350.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 5cdc220c-3f54-4312-91d2-b89ad582000b

Faulting package full name: Microsoft.SunriseBaseGame_1.409.350.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 7b8

Start Time: 01d61056e147dd9c

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.409.350.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 56c57e66-72d0-4f66-9174-bbbbfcb1c397

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This is something new, just started this past Friday (after the Season 21 update)

When I attempt to delete Rival notifications, the game crashes to the home screen and I have to restart the game.

Sometimes I can delete 1 or 2 of the notifications before it crashes, but eventually it will crash the game.

I did submit a ticket, and to be fair, I got two quick responses. Unfortunately, the first response was a solution for a PC. The second response was to flush the cache on my console, but the directions were for an Xbox One (not and Xbox One X). I did the appropriate cache flush for my machine, which did not fix this issue.

While a relatively minor issue, I was wondering if anyone else was experiencing this issue.

Other than this, the game has been quite stable on my console.

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I’ve had this issue since almost day 1
So I delete 2 then exit then come back
Annoying but not as annoying as a crash

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Heh luckydoug, I can assure you this has been going on since launch. I was told to re-install the game…didn’t work.

My solution was to just let the rival time load and then back out without deleting the rival notifications.

1 Like
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Thanks for that. Looks like I have been lucky for quite awhile.

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Well, you ARE luckeydoug… :smile:

1 Like
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I’ve been playing for hours earlier this afternoon no issue, but as of the moment I’m writing this post.
I wasn’t able to play the game at all, I’ve crashed 3 times ! This never happen before. Is it updating or server issue or whatever ??

There’s no error, the game will just freeze, then grey screen then just crash to desktop.
It happen randomly, twice while I was customizing my car, now the third time which I just got off and now writing this, is just when I’ve finished a race…then it crash.

Is anyone having this issue ?? As of specifically around the current time and date.

No I didn’t update anything on my PC recently, I didn’t change any hardware nothing.
As I said, earlier before I made this post, during afternoon played for hours no issue. Not even weird lag or anything.

PC isn’t overheating no…there’s literally nothing wrong on my end.

EDIT : O great, I must submit a ticket for this issue and most likely won’t be fix. Seeing this issue has happened since long ago and now people are still getting them.

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No random crashes lately but since the update it has crashed loads of times at the start of rivals events. Always within the first few seconds, usually immediately. It says go, then the game freezes, a second later you get the grey screen then the crash to desktop. I’ve played a ton of rivals and it never did this until the last update, now it’s doing it frequently. I haven’t changed anything on my machine so it must be the game. Unlikely to be a hardware error that occurred at the same time as the update and only crashes in the same place and nowhere else.

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I have exactly your problem. I already submitted yesterday a ticket let’s see. It crashed directly to desktop and on my case no crash dumps neither event logs. Today I completely uninstall that gem and did a fresh install. But unfortunately it’s exactly the same. Only things that happens since my last time that I played: windows 10 update, game update and Nvidia drivers update. So one of this things is the culprit. Btw if you find some fix or solution. Let me now it please :slight_smile:

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All day today I’ve been having issues getting on FH4. Right when the menu screen should pop with the prompt to press (A) to start the screen goes black. I sat for over 20min and it loaded in once. I have tried multiple times since with it just dashboarding me. I have already unplugged everything and cleared my cache 3 times. Anybody else having issues today?

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Same as me, I’ve been played for ages no problem, till yesterday it started happening so excessively.
I too never did any update or changing out hardware or anything like that. People have to stop assuming we did these kind of things and then something goes bad and we never thought that maybe it’s our end of the problem. Do game developers think we are mentally challenged or something ?

Well they said in the Forums we will never find any help…read the 1st original post in this topic.
So I submitted a Ticket to support and see what excuses they going to give me…definitely going to be a waste of my time and start blaming that my Driver / PC causing these issues…

Happened to me yesterday, going to try playing it today.
Don’t bother looking for a fix on your end, it’s definitely not us the users problem.
It’s the game itself…heck they even posted a list of Known Issues ( I think one is regarding crashing but it made no sense the way the worded it )
Some of the issues are never to be solve either, they admitted it !

Here is a list of Known Issues.
What does " Crash Hang Type: Activation " even means, only for PC

This is the HotFix for April 16th 2020

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Hey guys just wanna do a quick update. As expected it’s definitely not OUR problem.
It’s either the game or servers ?? Because I just got off the game, was playing for least 2 Hours or so, even completed multiple events and even the weekly playground game ( which is pure cancer IMO but I want that % progress and Ferrari )
No crash nothing, everything was smooth and working like normal. Thank God…

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No crash here for the last day either, I’ve played several hours.

Not long enough to declare victory yet though.

I wouldn’t bother submitting a ticket, you’ll likely be treated like you are a novice and be told all the generic stuff which you can figure out for yourself already.

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Deleted and reinstalled the game and now everything has is working fine after and long game sync when starting. Hoping it works completely perfect next time I start up, will post if back if it doesn’t.

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No crashes for me and my game is starting up fine but it’s failing to recognize I have downloaded Lego Valley. Have downloaded the the Lego expansion 3 times now and restarted the game and still says it’s not available. Not the end of the world because I have it all completed but still frustrating.

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Yesterday the game crashes 2 times and afterwards I played like 3h without any crash. Today the game crashes 2 times again and at the 3rd time no crash at all. I played like 2h. The crashes continue to be after 30-40mins gameplay.

Maybe it’s something from server file because I have no error/crash logs on Windows.

Guys are you experience the same? Thank you!

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Yep this is why I hate it when they asked us to submit ticket.
Thankfully my problem didn’t occur anymore, because till today there’s still no reply for my Ticket lol…
Previously I submitted a Ticket to 2K for Borderlands 3. It took them 14 Days to reply me !!

Yep ,exactly like mine. Don’t worry I highly doubt it’s your system. Don’t bother unisntall and re-installing, I think it be a waste of time…
You can only pray the next time you play the game it will be fine. Because it’s exactly what happened to me.
Amazingly the game is over 2 Years yet such a thing like this exist…and people can’t stop complimenting how great Forza is…
Don’t get me wrong, the game is great, fun. Ton of cars…but it have so much problems…I just feel the game is way overrated…I mean people literally saying Forza is like the best of all racing games…

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I also haven’t had any crashes for days. Looks like whatever it was is fixed.