Why can't I download my gifted unicorn cars from turn 10

Dear Turn 10,
My name is James and you recently gifted 2 unicorn cars in forza motorsport 4 which I am very grateful for but what I don’t understand is why you have sent them me when you you,?rselves have banned me from the auction house and storefront, therefore I am unable to download the unicorn cars. This has angered me very much. when I try to download them a message pops up saying unable to download your gift try again later… Please help me :slight_smile: the unicorns were the Top Secret S15 and the Top Secret Supra.
Yours sincerely

James.

Try again when your ban is over.

If you still have concerns, please contact Turn 10 by email at forzafb@microsoft.com