Hello all. I just finished the #Forzathon event “This is Forza Motorsport 7”. I received the Xbox achievement notification on-screen. However, the reward ('69 Ford Mustang Boss 302 FE) was never delivered. In fact, the “Ford Mustang FE” (which I assume this vehicle represents) under car collection is still gray’ed out and locked. I was expecting the reward to appear in my garage or the Gifts tab in the message center, but no luck. I did however discover that my garage was full which leads me to believe that this is the cause of the issue. I tried to do a search through the forums but found no answers. I assume, this is a rare case? I have already emailed technical support via “forzafb@microsoft.com”, so I will await T10’s reply and update this thread should anyone else happen to cross paths with this issue.
In the meantime, does anyone have any ideas? Thank you in advance for any assistance regarding this matter.
You can try doing another race as Talby suggested, or just restarting the game. For some reason there is a delay in Forzathon tracking and delivery. One of those two things should fix it as a workaround until an actual fix is deployed by T10.
Hello and thank you for your reply. At the time that the achievement was unlocked my garage contained 900 vehicles. I have since sold some cars to free up some space. I will try doing 1 more race and will update with results. Thank you for the suggestion! By the way, where will the reward be delivered?
Hello and thank you for your reply. Ah, I see. I will try to do another race and will update with results. By the way, where will the reward be delivered? Thank you!
So, I just completed another #Forzathon event that rewards the 2016 Mercedes-AMG C63S Coupe Forza Edition. This is the chronological order of events.
Completed all sections of the race.
Xbox achievement notification triggered on-screen.
BUT the event still shows not completed with the last event not done (even though I literally just completed it).
Restarted FM7.
+1 symbol now present on #Forzathon square in main menu.
Click on #Forzathon, audio dialogue triggered stating “Looks like you got a gift…”, then animation for the legendary car “2016 Mercedes-AMG C63S Coupe Forza Edition” triggered on screen.
I verified that the “2016 Mercedes-AMG C63S Coupe Forza Edition” is in the garage.
However, the “'69 Ford Mustang Boss 302 FE” is still nowhere to be found and is still locked under car collection.
What I believe happened is that when the game attempted to unlock and deliver the vehicle, my full garage prevented the delivery. I do remember hearing the audio dialogue stating “Looks like you got a gift…” but do not remember ever seeing the animation for the legendary car. Hopefully, T10 will be able to fix this as I am sure it can potentially happen to other unsuspecting players will full garages.
I received a reply from Turn10 today regarding my issue. They were able to verify that I did in fact unlock the reward ('69 Ford Mustang Boss 302 FE) and that I did not receive the vehicle in my garage. They promptly investigated and verified the issue and sent the reward vehicle as a gift in my “Message Center”. My advice in order to prevent this issue?
Make sure your garage is not full (900) when doing races/events that reward vehicles.