I was playing last week and went to have a car delivered to me. It was loading for a few minutes (usually only takes a few seconds) so I just quit for the day (alt+F4 since that was the only way to close). Ever since, it’s been stuck on the first loading screen slideshow that shows when you get through the main menu. My only guess is that it has something to do with connecting to the Xbox database or Steam cloud, both of which seem to be working fine for everything else.
Things I have tried to fix this that didn’t work: (in order)
- Verify game file integrity through the Steam client
- Re-login to Xbox, Steam, and the Microsoft Store
- Delete user data for Xbox and Microsoft store and re-login
- Re-install entire game and DLC
- Run FH5 as admin
- Joining/accepting a game invite from another player
- Alt-tab, shift-tab, alt-enter, spamming Windows key
In the past something similar has happened where it would finish loading everything but get stuck on the fade out animation. I got around this by spamming the Windows key causing the animation to load the next frame until the game started.
Also at one point maybe six months ago, Forza couldn’t connect to my Xbox account so I couldn’t load the game. I think the solution was to clear my user data for Xbox and the Microsoft Store and re-logging in.
I have heard of another player that had the same thing happen after buying the new American car pack. My situation may have a similar solution but I did not buy the car pack.
Everything else Turn 10 related runs fine, including FH4 on Steam and FM8 on PC Gamepass, along with every other Steam and Gamepass game, so it seems to only be an issue on FH5.
Some other info: (everything up to date)
- Registered Windows 11 Version 23H2 (OS Build 22631.2715)
- FH5 Version 1.624.534.0
- AMD Radeon RX 6800 XT, Driver Version 31.0.22023.1014
- Steam Version 1700160213