Hi, I am new to Xbox One and Forza 6; I installed the game (standard edition with 10-year Anniversary Pack) while offline (I heard this method of installation is quicker) then went online to install any updates/patches on 2 December. I noticed that on selecting my first car in the Career mode, Recommended Designs does not appear; it goes straight to manufacturer colours. This is the same when I select a new car to buy.
A separate issue, more recent, is that I cannot download the Focus ST that is gifted by Turn10 in the message centre. When I press ‘A’, “Press ‘A’ to download” briefly disappears then reappears.
Is Turn10 aware of the problem and are there any solutions? I tried removing the power cable to the power supply when the Xbox was off for a minute or so, then switched everything on again, but this has no effect.
Would reinstalling the game be worth the effort? Do I lose space on my Xbox hard drive doing this? Does my game progress get lost? Do any cars I currently own get lost? Do the Anniversary pack cars get lost if I already added them to ‘My Cars’?
I hope someone could answer these queries soon; many thanks.
Please could anyone confirm if reinstalling the game will result in losing Anniversary Pack cars?
P.S. Why is my Forza avatar on this forum not the up-do-date Xbox One avatar? And I haven’t been driving since 2005; never owned a Forza game before this month!
Right, I deleted my profile data completely and reinstalled the game. ‘Recommended designs’ feature is still absent, but at least I can re-purchase the Anniversary Pack cars.
Does anyone know if you have to be an Xbox Live Gold member to get ‘Recommended designs’, or is its absence due to privacy settings of the console?
I sent an email to Forza team, but they apparently cannot reply to individuals due to the “high volume they receive”. So do any forum regulars/moderators have any advice?
Both problems originally highlighted have now been fixed, thanks to fantastic advice from Microsoft/Xbox Chat Support. I’ve lost my 100 starting tokens and had to restart Career mode, but those are minor things for me personally, since I’m still very new to the game.
For others who may run into similar bugs/issues; here is what I did;
- Deleted local Forza 6 ‘reserved space’ and my online save profile from the Game Hub.
- Cleared cache on Xbox One; cleared ‘persistent storage’ under Blu-Ray Settings 3 times.
- Went to Advanced Network Settings and cleared ‘Alternate MAC’; you will be prompted to restart the console.
- Deleted my local profile on Xbox One; i.e. ‘Remove me from this Xbox’ under Sign-in Settings.
- Held Power button on console for 5s to perform shutdown; removed power cable for a few mins.
- Turned everything on again and added my Xbox profile again.
I was told by Xbox Support that this method removes corrupted files.
Additionally, I changed my privacy settings to the Adult default and subscribed to a 1-month free trial of Xbox Live Gold (this is my first time on Gold). There was no need to reinstall Forza 6; ‘Recommended designs’ feature started working and the Focus ST gift car could finally be downloaded!
‘Remove me from this Xbox’ does not uninstall your games or affect your online/cloud saves, for those of you who are worried.
I may customise my privacy settings to see if it has an effect, but I’m doubtful. A moderator may wish to lock this topic now that the issues have been resolved.