Hello everyone,
For Support, please visit https://support.forzamotorsport.net
Our current hours of operation are Monday - Friday from 6:00am-3:00pm PST / 9am-6pm EST
Posting in the Forums is not submitting a ticket.
We have articles for Known Issues, Release Notes, Wheel Guide and more. You can also Submit a Ticket and one of our Community Support Agents will get back to you.
If you are submitting a ticket for a Known Issue, we will let you know. Current Known Issues are being investigated and/or fixed pending a new content update.
The time it takes to answer a ticket is dependent upon the following:
- Ticket Type.
- Volume of tickets we are currently receiving.
- The complexity of the issue being investigated.
You should contact XBOX or Windows support regarding the following issues:
- Issues with XBOX Live or Matchmaking
- Issues with Party Chat or Game Invites
- Issues with Player Harassment or Abuse
- Issues with Purchases and Refunds
- Issues with Store Downloads and Updates
XBOX: http://support.xbox.com
WINDOWS: https://support.microsoft.com
Thank you.