Hello everyone,
This forum section is NOT monitored by the support team.
In order to effectively track and process support issues, we will be locking and directing all Support posts to the Support Site.
For Community Support, please visit https://support.forzamotorsport.net
Our current hours of operation are Monday - Friday from 6:00am-3:00pm PST / 9am-6pm EST
Posting in the Forums is not submitting a ticket.
We have articles for Known Issues, Release Notes, Wheel Guide and more. You can also Submit a Ticket and one of our Community Support Agents will get back to you.
If you are submitting a ticket for a Known Issue, we will let you know. Current Known Issues are being investigated and/or fixed pending a new content update.
The time it takes to answer a ticket is dependent upon the following:
- Ticket Type.
- Volume of tickets we are currently receiving.
- The complexity of the issue being investigated.
You can also join our Forza Discord channel where we have player-player support.
aka.ms/ForzaDiscord
You should contact XBOX or Windows support regarding the following issues:
- Issues with XBOX Live or Matchmaking
- Issues with Party Chat or Game Invites
- Issues with Player Harassment or Abuse
- Issues with Purchases and Refunds
- Issues with Store Downloads and Updates
XBOX: http://support.xbox.com
WINDOWS: https://support.microsoft.com
Thank you.