For the past several days, I have not received credits for livery downloads, uses, likes, etc. (a ticket has been submitted). I don’t normally pay attention to credits received but it caught my eye yesterday. I wonder how long this has been going on? Anything else we’re not being credited for?
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0 CR? I get my credits.
I’ve been getting credits but I’ve also been vastly underpaid.
I posted details in the existing thread : https://forums.forza.net/turn10_postst169886_I-am-not-getting-my-credits-for-my-design-downloads.aspx
You did press A to claim rewards, right?
Did you see the total of “zero” credits. Of course I did, and, to my astonishment, still got zero credits. Thanks for trying to help.
This is a known issue that the devs are looking into.
Thank you.
I have noticed the amount I seem to get per so many downloads has decreased since I turned legendary painter, I have also noticed that I will get a payout for my vinyls but not for me designs even though I can clearly see them going up in number. So hence yes get no payout for them, infact no message at all
At least you’re getting downloads. I’ve gone from getting a ton of daily downloads to next to nothing. One of my liveries went from over 3700 downloads in a day to 0 ever since. Be happy for what you have, some of us are getting squat.
You got ranked up already? How man downloads (desings/vinyls) do you have uploaded? I’ve over 8k by now and I’m still at rank 1 (amateur).
Rank 1, and Legendary are two different things. You can be Rank 1 and Legendary due to the bug that Rank isn’t working.
And even if painter level was working … that’s not tied to legendary status at all. Legendary status is simply achieved by 50K total downloads, likes and uses … nothing else.
I saw a change after today’s update. The figures have started to actually add up properly.
No longer am I seeing things like this :
I took screenshots of all the erroneous payout messages but I figured it’s not worth the ticket. Money comes flying in if you play a lot so I just accepted all.
Since then each message has been correctly added up.
Are you actually getting what they add up to after the update? Are the credits actually being added to your account?
That’s exactly what I’m saying - SO FAR… (about 4 log-ins).
Mine seem to have worked every time.
I am having the same issue. Sometimes it tells the right amount of credits in the mail but I wont get any credits, sometimes it says 50k eventhough it should be waaaaay more and sometimes it just says zero credits. opened a ticket 4 days ago but didnt get a reply yet…
Edit: Finally got a reply… Devs know about this issue…ticket gets marked as solved:sweat_smile:
Would have loved to hear if we get the money we have lost due to this bug =/
That is a reply that they send to everyone. I had that reply, and nothing happened for 3 years.
Yes, they knew about this issue and it was supposed to have been addressed at least partially in the patch earlier this week according to the patch notes. I am apprehensive to try and collect any of the rewards messages I have not yet collected in fear of them not being added properly to my account and then me losing them forever. That’s why I had asked above if they seemed to be working correctly in the last couple of days after the patch.
It is working now, but you won’t get CR for the DLs during the time it was broken. I lost millions and didn’t get any compensation.
Forza Support is bad as usual…
Oh btw, you can’t pick a specific message. They all get downloaded with one click