No earnings: No credits added, no progress on car level

Troubleshooting Hub Motorsport Troubleshooting FM Report New Issues
1

Have you already driven 12 laps in a race against AI. Crossed first the line and ended up with the popup window showing 0 CR and your car level hasn’t increased? I really had that today - I had that. What I’ve often had is that the car level was added with a delay, i.e. during the race. Now I had the problem few laps before ending that the car level progress did not work. Not even with a delay. And when I crossed the finish line after lap 12, I earned exactly 0 CR. The popup showed 0 CR!. I was not amused at all.

Restarted X-Box, started a new free game race against the AI. No car level update. Left the race. Played a 2 lap game. No car level update. Crossed the finish line to have the opportunity to see if reproducible. Black screen with music for several minutes. Restarted X-Box.

Internet-Connection: OK

Everything in order
There are no problems with your multiplayer connection.

I own the car, no rental!

2

This happens to me on meetup and coincides with a softlock when exiting to main menu or race menu.

All progress is lost so i cant even make tunes right now.

3

Apparently it has something to do with:
... brief outage of stats services...

And the emphasis here is on “brief”. I understand “brief” to mean something shorter than what I experienced.

Even a whole day is “brief” if you compare it with the history of the earth’s formation.