After the last update I’ve lost my progress of the last week, I’ve already gotten 200 photos (Portofino and Porsche) and I’ve lost also the Mercedes Benz and Ferrari 599
Please help me to recover them, I always try to get all the cars every week and put a lot of effort to lost them with no reason.
Thank you
Probably none of the last posters have a backup of local save game, so not much can be done there. Can try contacting support and see if they can do anything to help.
Here is a solution for those with backup and a bit of what’s going on behind FH4 that you don’t see, namely don’t turn off PC/console right after you exit the game, so saves can be synched.
There should be a warning about that, but …
https://forums.forza.net/turn10_postst162076_I-m-in-big-trouble.aspx
%LOCALAPPDATA%\Packages\Microsoft.SunriseBaseGame_8wekyb3d8bbwe\SystemAppData\wgs
In which each directory with name in the form of: “_” (e.g. “000901F4252AE6E8_000000000000000000000000765B6743”), contains the save game data for the specific title * of the specific user profile, which includes: the main save, tunes, liveries, photos, etc., stored separately in different sub-directories.
* Title ID of Forza Horizon 4 = “000000000000000000000000765B6743”.
Notes:
(remove recursively every empty directory under the current working directory)
I got the game on my pc and it didn’t sync with my Xbox which I hoped it would unfortunately it deleted the save on my Xbox for some reason and now my over 200 million in cars and 24 million dollars is gonna how did this even happen and is there even a way of getting it back???
read through this thread, from what I understood , it your PC save is not corrupted, you may still have a chance …
I tried to log in my PC, but synchronization never ends, and when i tried to log in my xbox again, my progress was disappeared, someone can help me?
sumbit a ticket
see post #1 as per description in title
i already did that, two days ago, and no answer yet… =/
It’s been over 20 hours since I’ve submitted my ticket. With that being said, I’ve lost over 200 cars including rares, I’ve lost over 90 Million Credits, and of course all my progress.
There hasn’t been any reply, and no help at all so far. I understand due to the “Circumstances” all countries are going through, but over 20 hours and no reply yet?
I have submitted a ticket regarding the same and it has been more than a week. Still no response from your end. This is the second time i am loosing my profile Due to the corruption. First time they replied within 2 days and got my issue resolved and had provided some gifts as compensation. But this time nobody even bothered to reply to my ticket. I tried opening multiple tickets. They have merged it into a ticket ’#103527’ requesters name ‘aspreels’. I understand there might be a huge inflow of tickets but one week isnt that enough for a reply. Please look onto it as i am sure there might be others as well who face the same issue.
All of the sudden this also happened to me. One day everything was ok and yesterday had this error. Probably I closed PC too quick. If only I could know.
Ive spent thousend of hours to this game and Im estonished that such fundamental thing is not working correctly. They should store like last two or three saves in case of corruption and use older one in such case. Either way this should just work. I didnt encountered such thing on other cloud services. For me this was my best racing game. Its a pity this journey ends.
Yesterday the same happened to me. Invalid Proflie E:47-0. We will see how long I will have to wait for answer on my ticket 
I lost all my progress a
[Mod Edit - all posts must be in English only; translate your text before posting - MM]
I just had the dreaded error…
I quit, copied my most recent save backup from a few days ago to the save folder, restarted and it works, thankfully.
Hi! I have more than 280 hours of gameplay, with an equity of more than 200 million in cars and houses (including rare seasonal cars), including expansions, clothes won in sweepstakes, and virtually every complete dlc base game race. Since June 2nd I can’t access my profile, always the same message “The Forza Horizon profile you are trying to load is no longer available appears, Error code: E: 47-0”, I already tried to restore the game, the application Xbox, I have already uninstalled and installed again, and nothing to solve, to complete neither the support ticket has been answered, and this is already 5 days old, and I no longer have any local backup of the game’s save, it’s amazing how a game of this size has such a ridiculous problem of a cloud sync that having no backup …
Although I no longer have hope, is it still possible to recover something? or is this definitely the sad end of a journey?
(Google translator was used)
[Mod Edit - posts must be in English only; translate your text before posting - MM]
HELP ME! I bought full version of forza horizon 4 and when i iplay and quit. the game start from the start.
Welp, it happened to me too. Tried downloading the game on a new computer and was presented with the option of a “local save” or a “cloud save”. Friend was with me and insisted on local save since he thought he had a backup in that computer but then got worried and cancelled the sync. I had no idea that was a big no-no, especially since they give you a button to do it. But, it’s done now and I’m back with one car and 30k credits
The stats of what was lost:
650 cars, including 2x CCGTs, 3x IDRs, 599XX, 2x Mostler MT900s 3x Hoonigan RS200s, MC12 Corsa, 2x Rimac C-Two, 2x Merc X-class, and my #1 favorite that I’ll never get back the Apollo IE (all earned legitimately, all with custom tunes)
$55m spendable credits
29m influence
500+ unused wheelspins
40 days total play time
Rank 7 online with 300+ events
Total level comes to 1099
I now know the deal that I’m not getting that back; hoping for a package with some credits and wheelspins. Just wondering if you guys could answer a couple questions for me:
does the old computer still exists and you didnt play FH4 on it since then?
if both yes, here to go:
play FH4 in offline mode on this “old” pc, your internet connection must be not connected! (search google for offline mode with FH4)
the local savegame will be used and start up FH4.
buy a car in the autoshow, do a short race.
make a short brake of 1 minute.
exit the game.
now get connected to the internet
start the FH4 game.
as your local savegame has a newer timestampp as the cloud savegame, you will be asked: local or cloud? chose local
FH4 will startup with your local savegame.
buy a car in the autoshow, do a short race.
make a short brake of 2 minutes.
exit the game.
wait 2 extra minutes.
shut down the computer.
now your old local savegame is updated to the cloud.
if you dont have the old computer, then you cant do anything. but you will be happy to hear, that your online-ranking will still be the same as before.
