I apologize if you already have topics about it, but I lost my fh4 progress, I opened a ticket on Forza Support Thursday at 11am, and so far I have no answer, as it seems that they will not offer any help, is there any way to recover my progress in the game? I spent a lot of time playing to just lose everything.
Hello, I have a problem on forza horizon 4, since I changed account name I lost my cloud save, it is corrupted and displays an error E 47 0 during synchronization. After that the game tells me that my profile is invalid.
I already made a ticket on the support forza but I have no answer for the moment
Sorry for my bad english, i use google translate …
Hi there, During the data sync there was a Power and Internet failure. Now Forza Horizon 4 starts with the Opening sequence and my Money, cars and Progress is gone. Please help me to get my old Savegame back. Forza Support did not response since 1 Week. I really need help with this.
So i tried to google this as my friend had this problem where he could not save his progress anyhow. I found a old thread but i could not comment on it so i decided to write this one.
-First we updated windows to the latest version
-Then we reset Forza horizon 4 to do the following go to Settings → System ->Storage->Apps & features->Forza Horizon 4->Advanced options->reset
This worked for him FOR NOW… hope this works for someone else too 
Forza Horizon 4 My registration has been deleted and the game has been reset What can I do?
Well… I see I am not only one… I am little bit supriced that such a big brand has this issue. I would like to play again, but how someone wrote already… I am afraid that this could happen again. Anyway I would gladly take some refund also…Dont want to start again from scratch with zero cars and credits…
I had 1 star and 7 level profile on Forza Horizon 4 like 3 days ago. But when I turned off the game and open it again it says ‘‘Syncing Data’’ when its done, ‘‘data cannot be synchronized at this time’’. I tried it a lot of time but it has never changed. Then I reseted the game in the game settings. After that, tried it again. It is syncing but again, not loading my old data. The game starts at the first section which is introduce the game (seasons etc.) As a result, I can’t reach my old profile in any way…
Another one bites the dust. Sorry for your loss.
Is there any way to create a backup of a game save to be able to recover to at least some extent in the event of this happening? Or is the cloud save the master and there’s absolutely nothing you can do to upload a backup?
I reposted location on page 1 and there was a successful restore on page 2 of this thread.
I found your post about the save location, but couldn’t find anyone describing successfully using a backup of it to restore.
I suspect there might be a very limited window to use the backup copy.
I’m continuing to occasionally backup my save folder on PC. Whether it will work if I need it, I hope I never have to find out. But if I do I’ll update here.
I would assume if you can manage to start the game offline with your old backup save, and then save the game again while still offline, that when you go back online it will be this save which is synced with the cloud. In theory.
I think many of our issues are related to the series of bad updates with Microsoft since last year. I’m certain Xbox and PC owners may both be having issues. I’ve had two locking computer, desktop items deleted and repeat boot issues. Horizon 4 will no longer load on my PC. Its infuriating.
I think having a PC and Xbox may provide some protection. I do a PC sync after each update. I figure if it loses the Xbox copy the one from PC can be used. Not sure.
or you increase the opportunities to have a sync issue …
Sync always consider latest version, from the very moment you start a sync on a platform it becomes the latest version. My guess is that if it fails on one platform, the save from the other one will be considered as old and overwritten by the reset version created from the first sync issue.
I have not read anything yet that could be, up to me, an option to mitigate the issue. I just read that ‘Retry’ is the button you should never ever click on if an issue happens.
I logged a ticket for requesting any recommendations from support to anticipate such event, still no feedback weeks after log and my support account looks closed …
Perhaps it depends on how easy it is to start the game offline. With my older games on PC and Playstation 3 it was easy to make backup saves but I can understand why the program makers would not want users to have this facility.
One of my neighbours has a 12 year old who loved coming round to my house, playing with my games and selling some of my best cars. When I got an XBox One X, I kept my old XBox One and now alternate betweeen the two consoles. It’s certainly some comfort knowing that I always have a fairly recent good backup on the other console and whilst I’ve never had to test it on FH4, it has definitely worked and been useful with other games.
My game just had its moment.
For two days now I was getting error syncing on start of game sync, but when hit retry it worked ok.
Today I was greeted with:
and then I was looking at this for an hour
canceled it and went offline, where I was greeted with first login name selection → alt tab closed the game
Restarted PC and again fired up Forza, where I was asked what save I want: todays from PC or yesterdays from cloud.
Picked cloud and after 15 or so min
one hour later it was on 99% and again thrown me an error it couldn’t sync. Pushed retry button and it started at 99%, in one min it was done and I was in game with all my stuff.
So for now no need to use the backup.
got first two screen today. First time that sync fail. I’m afraid that if i close now the sync, i could lost all saves. I hope that i could sync later…
In any case i got a backup save (got even a older one from 5 days ago) from pc and hope that will work if cloud sync shold fail again…
EDIT: backup saves, launched off-line, restart pc, launch FH4, re-sync with cloud saves, around 15 min of sync and for today it start. So yes, it works. Thanks.
I played forza on my pc ,but when i logged on the xbox it was the wrong sync data.I lost all my things that i did in 3 days.Please help me get my sync back