Hello friends, I went to go play my copy of forza 5 yesterday after I’d left the game for maybe 4 hours. When I came back all of my cars, badges, and titles were all gone. When I came back all I had was a stock toyota trueno. When I go into online racing however, it still says I have 60 cars available to race in C class where I usually play. Has anyone else had this issue or know how to fix it or should I just accept that I lost my Christmas veloster and drift R32 I was gifted along with all of the cars that I put time into tuning and painting are gone and start over?
Without turning off your XBox or trying anything else on it, go online to XBox support and open a chat or phone session. They can walk you through things like recovering from your online cache, recovering your setup or settings files, stuff like that. If all else fails, ask them to request a restore from backups or server copies.
I’ve already contacted them, they talked me through deleting my blu-ray and network cache, however gave me no help as far as recovery goes.
I tried talking to them, they told me to talk to forza tech support.
Turn 10 can be contact at forzafb@microsoft.com. These forums do not serve a formal tech support function.