im not getting my gifts on my xbox account what do i do?

[aBAGofPOO2]

i redeemed the 140000 cr and it never came to my mail box its been atleast 12 hours now anyone got any idea?

[ManteoMax]

see:
http://forums.forza.net/turn10_postsm158188_Forza-Rewards-discussion.aspx#post_158188