How to open up a ticket with Turn 10

Hi there everyone,

My game has been fully stuffed up I’ve not able to access the Hoonigan car pack I’m not able to access my VIP membership I’m not able to drive any of the Fast and Furious cars and all the car that I’ve won I’m not able to drive those either my game is fully corrupted all the cars that I have won in the game so far including the first ever car that I started with in the game I’m not able to drive so far I’ve got 98 cars that I have won in the game I’m not able to drive it’s asking me to buy them again and I accidentally hit the buy button on one of them and I wasted $430,000 on a car that I can’t even drive now I want this fixed please. If anyone can help me out I’m begging please I need this fixed ASAP. I don’t want to start the game all over again because I’ve spent so much hours on this game already. I brought the ultimate edition of Forza Motorsport 7 and I’m not able to use my VIP membership I’m not able to use the Fast and Furious car pack, I’m not able to use the Hoonigan car pack and I’m not sure about the car pass because nothing has been released yet. I’ve wasted $140 on this game and I’ve got a corrupted saved game and I can’t even use the ultimate edition content. PLEASE IF ANYONE CAN HELP ME HELP ME ASAP. THANK YOU !!!

There is a sticky thread about the marketplace error bug.

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I’m not able to find that sticky thread and if there was a bug with the market place why can I download other games and they are fine working 100% with no problems. Mine you this is the Xbox version not the PC version of the game. Also mine is the disc copy not digital copy. Also why didn’t Microsoft say anything that they were having problems with their Marketplace when I was on the phone with them ??

you don’t get the Hoonigan pack with the disc version , ultimate edition or not, unless you get a separate code just for the Hoonigan pack
it was a digital only promotion