Game won't start

I’d launch the game from Xbox home screen and it’d say “getting ready” , it’s been getting ready for 3 weeks. Nothing is downloading or installing and all the available data is already downloaded. Can somebody tell me what’s wrong and how to fix it please?

Have you hard reset your console including pulling the power cable from the wall until the light on the power supply goes off since installing

I’ve tried EVERYTHING. Clearing cache, I turn power off at the wall every night, I’ve rebooted the console. I actually have no options other than to reinstall the game which will take forever as my internet connection is 0.063mbps on average.

You actually need to pull the plug out from the wall to properly reset it…just turning off wont do it properly
Reinstalling might help though
Good luck

hi guys
I’m having an issue with forza6 at the moment. when I load forza6 and get to the where I have to select a profile I get a message on screen saying “load failed an unknown error has occurred. please try again later”. I was playing this earlier on in the day without any problems and I turned it off for a while and when I went back to it this message started appearing. it won’t even load to the single player, but I can load the forza hub. I also tried re-installing the game and my profile and it still didn’t work. any help advice on this matter would be much appreciated, thanks.

did you try hard resetting your console…

hi talby,
thanks for the reply but sadly the hard reset did not work, I’m still getting the same issue. I found some threads on reddit about the same problem and they’ve suggested deleting the local and cloud saved files and starting all over again.