Game crash and reset

Hi, I had a major issue and I’m unable to solve it. I opened a ticket but unfortunately there was no fix, I wonder if anyone faced the same problem. The issue is considered to be still under investigation from the developers.

I was playing FM (steam account). Before entering a new race (ringers tour, audi showdown, nurburgring race) I’ve received a “offline server” error, with the option to try again or continue offline.
My internet connection was ok.
I’ve choosen try again and the game crashed after a few seconds.
When restarting, all the settings were lost and the game was completely reset, starting from the corvette lap at maple valley.
I had almost 215 hours of gameplay.
Tried to restart the pc, nothing changed.

I’ve done the two initial “races”, maple valley and hakone.
My player level, credits and cars were still there.
However all the carreer was completely gone: the “medals” were still visible, but it was like i’ve never played any race. I had to play again the builders cup to access all the others.

I guess the save was totally corrupted, I don’t know if it will ever be possible to mark as finished all the races already done before the crash.

Same here, I can’t believe this game is acting like it’s the first time I played it when I have over 80 days of gameplay. This is ridiculous. This is the second time it’s happened in less than six months so I think I’m going to be going to F1 25 and saying “screw Forza” because of these issues

Which developers?